Tomas Quintero
Summary
Dedicated professional with a background in Customer Service industries, with over a year of experience at fast food establishments such as White Castle and Lulu's Organic Juice Bar. These roles have equipped me with valuable skills in managing relationships, from customer interactions to professionalism. At Chapel St. Elementary and Hudson River Immigrant Services, I created an inclusive learning environment for children from diverse backgrounds, ranging from pre-K to 6th grade. Proficient in providing classroom support, organizing materials, and addressing individual student needs, I am an effective communicator who is adaptable and committed to creating positive educational experiences. Eager to collaborate with peers to ensure collective success, known for a proactive approach to getting things done.
Offering solid foundation in language education and strong ability to connect with learners of all ages. Brings solid understanding of grammar, vocabulary, and effective lesson planning, combined with excellent communication and classroom management skills. Ready to use and develop instructional and cultural sensitivity skills in English Teaching role.
Overview
2
2
years of professional experience
Work History
Spanish Interpreter
Language Line Solutions
08.2023 - 03.2025
- Clear communication in English and Spanish languages
- Learned to switch quickly and on command between English and Spanish smoothly to avoid interrupting call flow
- Aided both LEP (Limited Language Proficiency) Customers and Clients to communicate with each other by acting as a conduit.
- Handled 911 calls, CPS, NYC CHA, 511 NY, NY Workers Comp, NYC Domestic Violence, Progressive, State Farm, Northwell Hospitals Etc... And was able to interpret calmly during emergencies.
- Annotated quickly to interpret what was said accurately.
- Learned Technical Language for multiple industries in a short period.
- Delivered exceptional customer service to both English-and Spanish-speaking clients through skillful written and verbal communication abilities.
- Facilitated clear communication between healthcare providers and patients, bridging language barriers for optimal care delivery.
- Strengthened relationships with clients by providing culturally sensitive interpretations that demonstrated respect and understanding.
- Contributed to increased client satisfaction by providing effective language support during important meetings.
- Maintained message content, tone, and emotion as closely as possible.
- Demonstrated exceptional attention to detail when translating sensitive documents such as contracts or legal agreements, ensuring the utmost accuracy and confidentiality at all times.
- Facilitated communication between law enforcement personnel and individuals involved in crimes such as witnesses, persons of interest, and suspects.
- Enhanced communication by accurately interpreting and translating complex legal documents for Spanish-speaking clients.
- Provided invaluable support during high-stakes legal cases by delivering highly accurate consecutive interpretation services in pre-court proceedings.
- Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
- Developed a comprehensive glossary of industry-specific terms to improve translation accuracy and consistency across projects.
- Maintained up-to-date knowledge of industry trends and best practices in interpretation techniques through ongoing professional development initiatives.
Art Teacher Substitute
Chapel Street Elementary School
11.2023 - 01.2024
- Managed art room supplies, equipment and resources to maintain consistent supply for projects.
- Managed a diverse range of learners, adapting lesson plans to accommodate different abilities and interests.
- Enhanced student creativity by incorporating various art mediums and techniques into lessons.
- Developed and implemented engaging art lessons for students in grades kindergarten through 12th.
- Taught classes on painting, collage, and color theory.
- Implemented effective classroom management strategies, maintaining discipline while fostering creativity and individuality in student work.
- Established a positive and inclusive classroom environment that encouraged open communication and collaboration among students.
- Improved student engagement in the classroom by designing innovative, project-based learning experiences focused on artistic expression.
- Documented student work in order to exhibit and celebrate learning process of each child.
- Participated in committees dedicated to enhancing school culture and developing innovative curriculum initiatives within the visual arts department.
- Collaborated with other teachers to create interdisciplinary projects, connecting art with other subject areas.
- Collaborated with colleagues to create stimulating art curriculums.
- Assessed student progress regularly through formal evaluations, informal observations, and one-on-one conferences, ensuring each learner''s growth was accurately documented.
- Actively sought professional development opportunities to stay current on best practices in teaching art, integrating new ideas into instruction when appropriate.
- Developed and executed engaging lesson plans, leading to increased student interest in art history and theory.
After School Program Instructor
Hudson River Immigrant Services
03.2023 - 11.2023
- Teaching Arts and English: I create engaging lesson plans that emphasize artistic expression and help immigrant Hispanic students improve their English skills
- Being Culturally Sensitive: I ensure the classroom is welcoming to students from diverse backgrounds and adapt my teaching methods to support those who are learning English.
- Giving personalized help: I identify each student's strengths and weaknesses, providing individualized assistance to help them succeed both academically and personally.
- Keeping everyone safe: I supervise students during activities to maintain their safety and ensure they follow program guidelines.
- Making Learning Materials: I develop and refine educational materials that align with program goals and cater to the unique needs of the students, incorporating cultural elements to enhance their learning experience.
- Organized after-school programs and clubs that provided additional enrichment opportunities for students.
- Connected course content to real-world experiences, helping students understand the relevance of their education.
- Fostered an inclusive learning environment by addressing diverse needs and celebrating cultural differences.
Education
Associate of Arts - Liberal Arts And General Studies
Suffolk County Community College
Brentwood, NY08-2023
Skills
- Attention to Detail
- Empathy and patience
- Teaching english
- Classroom management
- Problem-Solving
- Positive Attitude
- Following Instructions
- Fluent Spanish
- Verbal communication
- Memory retention
- Fluent english
- Student assessment
Accomplishments
- Earned an indefinite contract to work in Chapel street Elementary School teaching ESL to Spanish-speaking students of all ages.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
CONTACT
- (631) 889 7059
- Tomas.5tero@gmail.com
- Deer Park, NY 11729
Timeline
Art Teacher Substitute
Chapel Street Elementary School
11.2023 - 01.2024
Spanish Interpreter
Language Line Solutions
08.2023 - 03.2025
After School Program Instructor
Hudson River Immigrant Services
03.2023 - 11.2023
Associate of Arts - Liberal Arts And General Studies
Suffolk County Community College
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