Tomas Rebelo
Grand Island,NE
Summary
Dynamic professional with a proven track record in customer service and sales, notably achieving a 20% sales increase at CHIPR. Skilled in security and POS systems, I excel in leadership and communication, fostering strong relationships and ensuring customer satisfaction. Expertise in customer relations and teamwork, demonstrated across roles at Casey's General Stores and Target.
Overview
3
3
years of professional experience
Work History
Casey's Worker
Caseys's General Stores
15611 Harrison St, Omaha, NE 68136
10.2023 - 01.2024
- Provided excellent customer service by greeting and assisting customers with their needs, ensuring a positive shopping experience.
- Operated fuel pumps, ensuring safe and efficient fuel dispensing while adhering to all safety protocols.
- Handled cash register transactions, including sales, returns, and exchanges, accurately processing payments and maintaining cash drawer integrity.
- Maintained cleanliness and organization of the store, including restocking shelves, cleaning surfaces, and managing inventory levels.
- Prepared and served food and beverage items according to company standards, ensuring quality and safety.
- Assisted in the management of inventory by monitoring stock levels and placing orders as necessary.
- Addressed customer inquiries and resolved issues promptly, fostering customer loyalty and satisfaction.
- Collaborated with team members to ensure smooth operations and a positive work environment.
Sales Representative
CHIPR
Atlanta, GA
01.2023 - 06.2023
- Developed and maintained strong relationships with clients, ensuring high levels of customer satisfaction and repeat business.
- Conducted market research to identify potential customers and new sales opportunities, resulting in a 20% increase in sales within the first year.
- Presented and demonstrated products to prospective clients, tailoring presentations to meet their specific needs and requirements.
- Collaborated with marketing teams to create effective promotional materials and campaigns that increased brand visibility and sales.
- Negotiated contracts and pricing with clients, consistently achieving or exceeding monthly sales targets.
- Analyzed sales data and trends to develop strategies for improving sales performance and customer engagement.
- Provided excellent post-sales support, addressing customer inquiries and resolving issues promptly to ensure a positive experience.
Target Security
Target
7200 Amador Plaza Rd, Dublin, CA 94568
10.2020 - 02.2021
- Loss Prevention: Monitor store premises to prevent theft and ensure a safe shopping environment. Conduct regular audits and surveillance to identify and mitigate security risks.
- Customer Service: Assist customers and team members with inquiries, ensuring a positive shopping experience while maintaining security protocols.
- Incident Response: Quickly respond to security incidents, including theft, altercations, and emergencies. Document and report incidents to management and law enforcement as necessary.
- Training and Compliance: Educate team members on security procedures and loss prevention strategies. Ensure compliance with company policies and local regulations.
- Collaboration: Work closely with store management and local law enforcement to enhance store security measures and address safety concerns.
- Emergency Preparedness: Participate in safety drills and training sessions to prepare for potential emergencies, ensuring readiness and compliance with safety standards.
Education
High School Diploma -
Valley High School
8151 Village Pkway, Dublin, CA 9456806-2022
Skills
- Cleaning
- Customer Service
- Restocking skills
- Customer Relations
- Security
- Sales
- POS
- Communication
- Teamwork
- Leadership
Languages
Portuguese
Native or Bilingual
Timeline
Casey's Worker
Caseys's General Stores
10.2023 - 01.2024
Sales Representative
CHIPR
01.2023 - 06.2023
Target Security
Target
10.2020 - 02.2021
High School Diploma -
Valley High School