Tomas Rebelo
Grand Island,NE
Summary
Dynamic professional with a proven track record in customer service and sales, notably achieving a 20% sales increase at CHIPR. Skilled in security and POS systems, I excel in leadership and communication, fostering strong relationships and ensuring customer satisfaction. Expertise in customer relations and teamwork, demonstrated across roles at Casey's General Stores and Target.
Overview
3
3
years of professional experience
Work History
Casey's Worker
Caseys's General Stores
10.2023 - 01.2024
- Provided excellent customer service by greeting and assisting customers with their needs, ensuring a positive shopping experience.
- Operated fuel pumps, ensuring safe and efficient fuel dispensing while adhering to all safety protocols.
- Handled cash register transactions, including sales, returns, and exchanges, accurately processing payments and maintaining cash drawer integrity.
- Maintained cleanliness and organization of the store, including restocking shelves, cleaning surfaces, and managing inventory levels.
- Prepared and served food and beverage items according to company standards, ensuring quality and safety.
- Assisted in the management of inventory by monitoring stock levels and placing orders as necessary.
- Addressed customer inquiries and resolved issues promptly, fostering customer loyalty and satisfaction.
- Collaborated with team members to ensure smooth operations and a positive work environment.
Sales Representative
CHIPR
01.2023 - 06.2023
- Developed and maintained strong relationships with clients, ensuring high levels of customer satisfaction and repeat business.
- Conducted market research to identify potential customers and new sales opportunities, resulting in a 20% increase in sales within the first year.
- Presented and demonstrated products to prospective clients, tailoring presentations to meet their specific needs and requirements.
- Collaborated with marketing teams to create effective promotional materials and campaigns that increased brand visibility and sales.
- Negotiated contracts and pricing with clients, consistently achieving or exceeding monthly sales targets.
- Analyzed sales data and trends to develop strategies for improving sales performance and customer engagement.
- Provided excellent post-sales support, addressing customer inquiries and resolving issues promptly to ensure a positive experience.
Target Security
Target
10.2020 - 02.2021
- Loss Prevention: Monitor store premises to prevent theft and ensure a safe shopping environment. Conduct regular audits and surveillance to identify and mitigate security risks.
- Customer Service: Assist customers and team members with inquiries, ensuring a positive shopping experience while maintaining security protocols.
- Incident Response: Quickly respond to security incidents, including theft, altercations, and emergencies. Document and report incidents to management and law enforcement as necessary.
- Training and Compliance: Educate team members on security procedures and loss prevention strategies. Ensure compliance with company policies and local regulations.
- Collaboration: Work closely with store management and local law enforcement to enhance store security measures and address safety concerns.
- Emergency Preparedness: Participate in safety drills and training sessions to prepare for potential emergencies, ensuring readiness and compliance with safety standards.
Education
High School Diploma -
Valley High School
8151 Village Pkway, Dublin, CA 9456806-2022
Skills
- Cleaning
- Customer Service
- Restocking skills
- Customer Relations
- Security
- Sales
- POS
- Communication
- Teamwork
- Leadership
Languages
Portuguese
Native or Bilingual
Timeline
Casey's Worker
Caseys's General Stores
10.2023 - 01.2024
Sales Representative
CHIPR
01.2023 - 06.2023
Target Security
Target
10.2020 - 02.2021
High School Diploma -
Valley High School
Similar Profiles
Katie MorfittKatie Morfitt
Prep Worker at Caseys's General StoresPrep Worker at Caseys's General Stores
Heather RatliffHeather Ratliff
Cashier at Caseys's General StoresCashier at Caseys's General Stores
Brian LafrenzBrian Lafrenz
Kitchen Manager at Caseys's General StoresKitchen Manager at Caseys's General Stores
Charles KaufmannCharles Kaufmann
Crew Member at Caseys's General StoresCrew Member at Caseys's General Stores
Andrew ArensAndrew Arens
Pro Shop Attendant at Jackrabbit Run Golf CoursePro Shop Attendant at Jackrabbit Run Golf Course