Accomplished shop manager at Saia LTL Freight with a proven track record in team leadership and cost reduction. Successfully negotiated vendor contracts, resulting in significant cost savings. Utilized bilingual skills and proficiency in TMW, AS400, AMS, and Power BI to improve operational efficiency. Demonstrated excellence in staff training, fostering a culture of safety and continuous improvement. Privileged to be part of the ARC (Appeal Review Committee) and have traveled to train other leads.