Tomas Vidal
New York,New York
Summary
Driven to learn quickly, flexible and hardworking team player focused on boosting productivity and performance with conscientious and detail-oriented approaches.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Quality Assurance Consumer Affairs
Goya Foods
11.2023 - Current
- Enhanced customer satisfaction by promptly addressing and resolving consumer inquiries and complaints.
- Collaborated with cross-functional teams to improve product quality and consumer experience.
- Streamlined complaint resolution process for increased efficiency and reduced response time.
- Developed comprehensive reports on consumer trends, contributing to the improvement of products and services.
CIMR Intern
Takasago International
07.2022 - 08.2022
- Analyzed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports.
- Received presentations from superiors and added crucial information and modified power points, labeled samples, assisted in modifying CIMR team share point page, reviewed company studies and applied them to presentation
Operations Assistant Intern
F&T Ventures
06.2022 - 07.2022
- Completed reports and paperwork on critical information impacting operations.
- Handled administrative and data entry work for staff.
- Coordinated with trucking companies and shipping docks to make sure shipments were picked up and delivered on time, requested quotes, worked with excel to track company operations and moved it to share point
Production Team Support
Takasago International
06.2021 - 08.2021
- Received and recorded raw material orders from major clients o Measured and packaged raw materials following details in production order o Packaged raw materials.
- Coordinated shipments of orders.
- Understands production process and team’s organization.
Education
Bachelor of Arts - Business Administration International Business
Loyola University Maryland
Baltimore, MD08.2023
High School Diploma -
Fordham High School For The Arts
Bronx, NY05.2019
Skills
- Critical Thinking
- Creative and adaptable
- Teamwork
Languages
Spanish
Native or Bilingual
Italian
Elementary
German
Elementary
Timeline
Quality Assurance Consumer Affairs
Goya Foods
11.2023 - Current
CIMR Intern
Takasago International
07.2022 - 08.2022
Operations Assistant Intern
F&T Ventures
06.2022 - 07.2022
Production Team Support
Takasago International
06.2021 - 08.2021
Bachelor of Arts - Business Administration International Business
Loyola University Maryland
High School Diploma -
Fordham High School For The Arts
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