Microsoft
Tomasa Martinez
Laredo,TX
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
19
19
years of professional experience
2
2
Languages
Work History
Home Health Care Provider
GDM Home Health Care Inc.
12.2018 - Current
- Assisted patients with daily living activities, promoting independence and preserving dignity.
- Enhanced patient comfort by providing compassionate and attentive care.
- Completed household management tasks for clients within private home settings.
- Administered medication as directed by physician.
- Provided assistance to clients by handling household cleaning duties, managing schedules, and transporting to and from medical appointments.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
Customer Service Representative
Linens 'n Things
Laredo, TX
05.2005 - 06.2008
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
Education
Associate of Applied Science - Accounting
Laredo Community College
Laredo, TXHigh School Diploma -
Martin High School
Laredo, TX05.1993
Skills
- Accounting skills
- Payroll Accounting
- Accounting experience
- Excel spreadsheets
- Creative solutions
- Income Tax Preparation
- Accounts Receivable
- Microsoft Word
- Sales Expertise
- Active Listening
- Stocking and Replenishing
- Retail Sales Customer Service
- Credit Card Payment Processing
- Customer Relations
- Refund Processing
- Money Handling Abilities
Timeline
Home Health Care Provider
GDM Home Health Care Inc.
12.2018 - Current
Customer Service Representative
Linens 'n Things
05.2005 - 06.2008
Associate of Applied Science - Accounting
Laredo Community College
High School Diploma -
Martin High School
Accomplishments
- Achieved in accounting classes by completing 1 yr. with accuracy and efficiency.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteSoftware
Execel
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