Tomasa Montez Chalk
Bacliff,TX
Summary
Finance professional prepared to excel in managing billing and accounts receivable functions. Skilled in customer account management and invoice reconciliation, with proven ability to adapt to changing priorities and ensure accurate financial records. Known for reliability and strong teamwork, ensuring smooth financial operations.
Professional healthcare provider with strong expertise in patient care and support. Skilled in assisting medical staff, managing patient needs, and maintaining healthcare standards. Known for effective teamwork, adaptability, and reliability in fast-paced environments. Proficient in vital signs monitoring, patient mobility assistance, and medical documentation.
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Accounts Receivable and Billing Clerk
IRISNDT
06.2025 - 08.2025
- Assisted with account setup, ensuring all necessary information was collected and inputted correctly to facilitate accurate invoicing and payment processing.
- Delivered high-quality work under tight deadlines while maintaining attention to detail resulting in increased productivity.
- Supported audit preparation efforts by gathering required documentation and responding to auditor inquiries regarding accounts receivable activity.
- Collaborated with sales teams on contract reviews ensuring that all invoicing terms and conditions were accurately reflected in client agreements.
- Utilized Microsoft Excel, QuickBooks and Oracle software to manage invoices and payments.
Patient Care Technician II
UTMB Victory Lakes
09.2024 - 06.2025
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Maintained clean and safe environment to promote patient safety and comfort.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Contributed to team meetings, offering insights on patient care improvements based on direct observations.
Patient Care Technician II/Unit Secretary
Memorial Hermann Southeast Hospital
08.2022 - 02.2025
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
Waitress/Cashier Team Lead
Skippers Greek Cafe
05.2012 - 02.2022
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
Cashier/Customer Service Representative
Walmart
06.2009 - 05.2012
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Education
Associate of Applied Science - Business Management
College of The Mainland
Texas City, TX09-2027
No Degree - Certified Nurse Aide: Nursing Assistance
Active Nursing Assistant Of Clear Lake
Seabrook, TX10-2022
Basics
North Star Christian Academy
Houston, TX03-2022
Skills
- Payment tracking
- Microsoft Excel
- Invoice processing
- General ledger
- Customer service support
- Reliability and punctuality
- Patience and composure
- Cash register operation
- Blood glucose testing
- CPR certification
- Basic life support
- Telephone reception
- Strong organization
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
- Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
- Supervised team of 6 staff members.
Certification
- CNA - Certified Nursing Assistant
- BLS- Basic Life Saving
Languages
Spanish
Limited Working
Work Type
Full TimeWork Location
On-SiteRemoteHybridTimeline
Accounts Receivable and Billing Clerk
IRISNDT
06.2025 - 08.2025
Patient Care Technician II
UTMB Victory Lakes
09.2024 - 06.2025
Patient Care Technician II/Unit Secretary
Memorial Hermann Southeast Hospital
08.2022 - 02.2025
Waitress/Cashier Team Lead
Skippers Greek Cafe
05.2012 - 02.2022
Cashier/Customer Service Representative
Walmart
06.2009 - 05.2012
Associate of Applied Science - Business Management
College of The Mainland
No Degree - Certified Nurse Aide: Nursing Assistance
Active Nursing Assistant Of Clear Lake
Basics
North Star Christian Academy
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