Summary
Overview
Work History
Education
Skills
Timeline
OperationsManager
Tomas T. Tekle

Tomas T. Tekle

Relationship Manager
Silver Spring,MD

Summary

Diligent professional with 6+ years of experience within the Banking and Government Consulting industry. Aiming to leverage my skills to successfully fill this role and add value to your organization immediately.



Overview

5
5
years of professional experience
10
10
years of post-secondary education

Work History

Relationship Manager

Capital One – Auto Finance
McLean, VA
12.2021 - 08.2022
  • Managed 55+ dealerships and analyzed territory production goals to achieve 125% run rate within first year of on role responsibilities
  • Cultivated stellar relationships with dealerships and established a clear path to partnership up tiering by developing industry buy in within a short period of time
  • Optimized communication channels by creating strategic deals and goals with dealerships over the phone and leveraging onsite
  • Area Sales Managers to emphasized diamond program benefits
  • Effectively guided deals captured in house for funding by leveraging the COAF tools available to reemphasize partnership benefits with dealerships
  • Partnered successfully with peers and teammates to efficiently achieve operational alignment and mutual sales objectives
  • Mastered customer credit review procedures to ensure appropriate risk appetite when underwriting for COAF loans.

Project and Risk Manager

Capital One, Commercial Banking
McLean, VA
11.2019 - 12.2021
  • Managed federally regulated reporting for 50 Commercial Banking Sponsors with above $350MM as a workstream directly monitored by the President of the Commercial Bank
  • Managed 20+ key sales relationships across multiple segments withing commercial banking utilizing the Salesforce platform
  • Leveraged underwiring and asset management relationships to develop key qualitative date point to better inform senior leadership on changing dynamics within a given segment/industry
  • Delivered best practices guide on the SCCL regulation execution at the bank concerning collateral and guarantor analysis
  • Participated in the clean-up of the cloud data management through a series of critical quantitative analytics efforts
  • Developed and leveraged key relationships with stakeholders that enable collaboration across the enterprise to facilitate preparedness, response, and recovery efforts
  • Identified, proposed, and managed process enhancements within the Crisis Management Framework, including templates, tools, and other guidance to evolve the program
  • Led change control efforts at the process level to ensure impacts are appropriately assessed, documented, and implemented.

Release and Project Management Consultant

Accenture Federal Services
Arlington, VA
10.2017 - 11.2019
  • Advise and assist leadership with the mitigation of key program and project management risks
  • Collaborate with Functional leads throughout the business change request process to optimize scope delivery opportunities
  • Deliver annual leadership operation readiness deck for CMS client review
  • Develop Jira and Confluence dashboards for accurate reporting to guide scope and program financial decisions
  • Lead a 2+ release management team to produce major deliverables for client review; assist with creation and forecast of new scope (e.g
  • CRs)
  • Lead a 20+ Scrum team to deliver client scope prioritized at the sprint/release level
  • Supervise the Jira ticketing management process for the Standalone Eligibility Services team
  • Support the coordination of release readiness throughout the software delivery life cycle.

Education

M.B.A - Business Administration

Hampton University
09.2011 - 05.2016

Certified: COAF Relationship Manager December 2021 –Present Certified: Agile Methodology - undefined

10.2017 - Current

Skills

Relationship building and management

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Timeline

Relationship Manager

Capital One – Auto Finance
12.2021 - 08.2022

Project and Risk Manager

Capital One, Commercial Banking
11.2019 - 12.2021

Release and Project Management Consultant

Accenture Federal Services
10.2017 - 11.2019

Certified: COAF Relationship Manager December 2021 –Present Certified: Agile Methodology - undefined

10.2017 - Current

M.B.A - Business Administration

Hampton University
09.2011 - 05.2016

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Tomas T. TekleRelationship Manager