Tomas T. Tekle
Relationship Manager
Silver Spring,MD
Summary
Diligent professional with 6+ years of experience within the Banking and Government Consulting industry. Aiming to leverage my skills to successfully fill this role and add value to your organization immediately.
Overview
5
5
years of professional experience
10
10
years of post-secondary education
Work History
Relationship Manager
Capital One – Auto Finance
McLean, VA
12.2021 - 08.2022
- Managed 55+ dealerships and analyzed territory production goals to achieve 125% run rate within first year of on role responsibilities
- Cultivated stellar relationships with dealerships and established a clear path to partnership up tiering by developing industry buy in within a short period of time
- Optimized communication channels by creating strategic deals and goals with dealerships over the phone and leveraging onsite
- Area Sales Managers to emphasized diamond program benefits
- Effectively guided deals captured in house for funding by leveraging the COAF tools available to reemphasize partnership benefits with dealerships
- Partnered successfully with peers and teammates to efficiently achieve operational alignment and mutual sales objectives
- Mastered customer credit review procedures to ensure appropriate risk appetite when underwriting for COAF loans.
Project and Risk Manager
Capital One, Commercial Banking
McLean, VA
11.2019 - 12.2021
- Managed federally regulated reporting for 50 Commercial Banking Sponsors with above $350MM as a workstream directly monitored by the President of the Commercial Bank
- Managed 20+ key sales relationships across multiple segments withing commercial banking utilizing the Salesforce platform
- Leveraged underwiring and asset management relationships to develop key qualitative date point to better inform senior leadership on changing dynamics within a given segment/industry
- Delivered best practices guide on the SCCL regulation execution at the bank concerning collateral and guarantor analysis
- Participated in the clean-up of the cloud data management through a series of critical quantitative analytics efforts
- Developed and leveraged key relationships with stakeholders that enable collaboration across the enterprise to facilitate preparedness, response, and recovery efforts
- Identified, proposed, and managed process enhancements within the Crisis Management Framework, including templates, tools, and other guidance to evolve the program
- Led change control efforts at the process level to ensure impacts are appropriately assessed, documented, and implemented.
Release and Project Management Consultant
Accenture Federal Services
Arlington, VA
10.2017 - 11.2019
- Advise and assist leadership with the mitigation of key program and project management risks
- Collaborate with Functional leads throughout the business change request process to optimize scope delivery opportunities
- Deliver annual leadership operation readiness deck for CMS client review
- Develop Jira and Confluence dashboards for accurate reporting to guide scope and program financial decisions
- Lead a 2+ release management team to produce major deliverables for client review; assist with creation and forecast of new scope (e.g
- CRs)
- Lead a 20+ Scrum team to deliver client scope prioritized at the sprint/release level
- Supervise the Jira ticketing management process for the Standalone Eligibility Services team
- Support the coordination of release readiness throughout the software delivery life cycle.
Education
M.B.A - Business Administration
Hampton University
09.2011 - 05.2016
Certified: COAF Relationship Manager December 2021 –Present Certified: Agile Methodology - undefined
10.2017 - Current
Skills
Relationship building and management
Client Relationships
Sales expertise
Data Analytics
Solution development
Project and Program Management
Product Management
Risk Management
Release Management
Jira, Confluence, Asana, Salesforce Tools Expert
Financial Advising
Wealth Management
Fundraising
Timeline
Relationship Manager
Capital One – Auto Finance
12.2021 - 08.2022
Project and Risk Manager
Capital One, Commercial Banking
11.2019 - 12.2021
Release and Project Management Consultant
Accenture Federal Services
10.2017 - 11.2019
Certified: COAF Relationship Manager December 2021 –Present Certified: Agile Methodology - undefined
10.2017 - Current
M.B.A - Business Administration
Hampton University
09.2011 - 05.2016