Tomasz Domotor
London
Summary
Experienced, result- and detail-oriented Office Administrator, with the ability to follow through and complete assigned tasks. Effective communicator and team player with demonstrated experience to work in a fast paced environment with little to no supervision. Advanced computer skills, above average abilities in Microsoft Office products. Excellent organization and administrative skills. Interested in an opportunity with a company to learn from the ground up
Overview
14
14
years of professional experience
1
1
Certification
Work History
Property Management Administrator/Operator
Kinleigh Folkard and Hayward
London
10.2022 - 07.2023
- Issue tenancy-related documents including check-in reports to tenants and landlords in accordance with regulatory requirements
- Booking checkouts in line with vacation dates, liaising with inventory companies and colleagues in branch and the Property Management team
- Receiving and logging checkout reports and issuing these to colleagues, tenants and landlords in accordance with regulations
- Keeping up to date records in our database systems in line with your job role
- Be responsible for updating utility companies, processing bill payments for landlords and liaising with our utilities support company to resolve any invoicing issues
- Reviewing and issuing current letting agent references to outgoing tenants, Ensure Gas Safety Registration certificates and Electrical Installation Condition Reports have been received, and are filed and sent in line with legislation
- Be responsible for managing office operations such as printers, receiving and filing post, ordering stationary and managing department email inboxes, Working together with your regional team, giving support by undertaking ad hoc administration, Communicate with customers by phone, email and face-to-face.
Saturday Sales and Lettings Assistant
Kinleigh Folkard and Hayward
London
03.2022 - 06.2023
- Communicate with customers by phone, email and face to face maintaining company standards
- Use and maintain the branch's online diary where required
- Communicate with third party companies when necessary, Provide high levels of customer service.
Operations Executive
BluDesks.com
London
08.2021 - 10.2022
- Responsible for ensuring client booking inquiries received online and over the phone are attended in a timely and professional manner to secure new business
- Ensure space bookings received via the online portal are deal with, Support and assist sales and marketing teams with market research, client's needs and feedback that can influence product service development and marketing activities
- Proactively reach out to the BluDesks' clients and potential clients to close bookings, Working closely and communicatively as a team player with the operations team and the wider BluDesks' team in line with BluDesks mission and objective,
- Assisting with the daily admin and all other ad-hoc duties, Monitored and warned potential violators of mall policy.
- Reviewed operations performance reports to drive improvements.
Sales Assistant/Administrator
LowCost-LetterBox
London
07.2020 - 07.2021
- Dealing with sales inquiries on emails, webchat and on phone
- Processing client renewals
- Ensures that a company or department is on track to meet its financial goals
- Reports to other executives or to the owner directly
- Providing support to the administration department with the day-to-day administration of the company, Sorting out any customer complaints
- Give support to the marketing team, Providing support to the marketing team with digital marketing such as social media campaigns, Google advertising, etc.,
- All other duties associated with the smooth day to day running of the company.
- Created spreadsheets in Microsoft Excel for record-keeping and reporting.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
Security Officer
The Mall Wood Green
London
07.2015 - 07.2020
- Conducted regular patrols to ensure a safe shopping environment
- Performed equipment and machinery inspections on a regular basis
- Reported on any fire alarm and security door mismanagement or malfunction
- Carried out Health and Safety checks with the necessary paperworks
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
Order Picker
Asda distribution
Skelmersdale
07.2012 - 06.2013
- Verify quantities actually received against any available paperwork
- Prepare proper documentation when required
- Determine how products will be packed according to the method of customer request.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
Logistician Coordinator
Baumax Kft.
Kecskemet (Hun)
01.2010 - 05.2012
- Coordination of the payment of all logistics staff under direct supervision
- Communicating well with a variety of different people at levels
- Oversee recruitment of stores handling staff and office support staff members
- Handle customer inquiries, complaints, billing questions and payment extensions/service requests.
Education
Some College (No Degree) - Electronic Engineering
GAMF High School
KecskemetSome College (No Degree) - Logistics Cordinator
Budapest Business School
BudapestSkills
- Customer Service-Focused
- Skilled Multi-Tasker
- Property Management
- Business Administration
- Strategic Planning
- MS Office
- Team Building and Leadership
- Data Entry
- Time Management
- Task-orientated with the ability to meet deadlines
- Leadership
Certification
- BTEC Level 2 Customer Services
- BTEC Team leading
- BTEC Level 2 Retail knowledge
- British Red Cross First aid
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Property Management Administrator/Operator
Kinleigh Folkard and Hayward
10.2022 - 07.2023
Saturday Sales and Lettings Assistant
Kinleigh Folkard and Hayward
03.2022 - 06.2023
Operations Executive
BluDesks.com
08.2021 - 10.2022
Sales Assistant/Administrator
LowCost-LetterBox
07.2020 - 07.2021
Security Officer
The Mall Wood Green
07.2015 - 07.2020
Order Picker
Asda distribution
07.2012 - 06.2013
Logistician Coordinator
Baumax Kft.
01.2010 - 05.2012
Some College (No Degree) - Electronic Engineering
GAMF High School
Some College (No Degree) - Logistics Cordinator
Budapest Business School
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