Tom Conlan Pierson, Jr.

Writing and posting job descriptions for the client.

Monitoring the ATS for suitable candidates and performing the preliminary interview process.

Excellent interpersonal and communication skills.

Proactive approach to recruiting, interviewing, and hiring.

Strong analytic abilities and attention to detail.

Interviewing and addressing prospective applicants and matching them with the company’s culture and vacancies.

Managed and grew the top 75 territory sales accounts: Commercial, Multi-Unit, Mainstreet & Residential, flooring and sundries products.

2019-2020 increased revenue, 1.5 million to 2.3 million, 53%.

2020-2021 Increased revenue, 2.3 million to 2.9 million, 26%.

2021 Offer from the company President and RVP a promotion of the newly created position of Claims Manager.

Created, designed the structure of the claims department. Authored and implemented the company claims standard operating procedures (SOP).

Identified and reported to the company President on Claims Dept. staffing needs and needed actions.

Grew and maintained company’s relations with the Manufacturing partners through the claims and sales process.

Negotiated with the Manufacturing and dealer partners with respect, honesty and integrity which fostered a successful business partnership with all parties involved throughout the life cycle of each claim. This resulted in partnerships growth and allowed for a reduction in the company’s claims liability by 43%.

Opened, maintained, and grew relationships with national and international, multi-unit account companies.

Added five new categories to Boot Barns Electronic Data Interchange (EDI) replenishment orders.

Focused and grew highest potential accounts: Buckle 266%, Lammle’s (Canada) 62.6%, Rural King 3.7%.

Managed replenishment and seasonal orders for over 800 doors and 6 E-Commerce portals.

Opened first new account in 3 years, Boston Proper.

Participated in product design and development; offered feedback on prototype designs.

Assisted in partnering with factories on product design adjustments.

Led regional job fairs, interviewing, onboarding, and training process of newly hired District Managers, Store Managers, and

Entry Level personnel on company policies and SOP.

Regional Training Manager, in charge of six new store openings. Lead Manager for Lake Charles store turnaround.

Involved in staff evaluations, terminations, rehiring, and training of new staff. Onboarded and trained, new Store Manager.

Led completely new home store set up, including site selection, construction, product mix, recruiting, staff selection

and grand open marketing selection. Achieved the record Grand Open day sales record within opening day sales.

Developed and led a team of up to 50+ full and part time associates.

Developed and implemented financial strategies that resulted in building annual revenue to 5.5 million by year three

of grand opening while growing the operating margin from 12.25% to 14.10% in 2017.

Along with revenue and customer service achievements, maintained shrink percentage average below 0.60%,

increased top box customer survey scores by 11%, grew Average Dollar Transaction rate by 2.4% and Units Per,

Transaction Rate by 4.5%

Fuel, Oil and Lubricants Supply.

Distribution

Logistical & Transporting Support

Inventory Control.

Two years overseas, in charge of processing and training of newly stationed personnel.