Professional truck driver with extensive experience in sales, equipment operations, and customer service. Proven ability to manage branch operations, providing financial consulting and employee training. Strong skills in time management and conflict resolution, driving teams to exceed sales and service goals. Versatile leader committed to fostering a motivated workforce.
Trained new associates on store policies and customer service techniques.
Resolved customer inquiries and complaints with professionalism and care.
Collaborated with sales team members to achieve group targets.
Implemented customer service standards to elevate guest satisfaction.
Assisted in staff scheduling and training to enhance operational efficiency.
Built cohesive operational teams to meet production demands and streamline processes.
Monitored performance metrics to identify areas for improvement in efficiency and customer service.
Class A since 1994 with no accidents good driving record., Current medical., Knowledgeable in customer service, sales with adequate computer skills.