Tomeka Boston

• Ensures customer's baggage and cargo arrive

safely and on time.

• Work tasks are physical and include bending,

lifting, standing, and walking.

• I practice safety-conscious behavior in all

operational processes and procedures.

• Load and stack bags weighing up to 50-70

pounds in various weather conditions.

• Operate baggage scanners and computers to

ensure baggage is routed accurately to the

customer's destination.

• Work as part of a team to provide everyone with a friendly welcome to Signature.
• Respond to vendors, visitors, and team members regarding questions and concerns in a timely manner.
• Exhibit a positive attitude, consideration and courtesy to everyone at all times.
• Provided visitors with a wide array of concierge services including arranging hotel reservations for hotel stays, ground transportation, and other accomodations.

• Sold, printed and reissued available tickets to customers at check-in.
• Assisted customers with seat availability, gate announcements and flight status to increase boarding efficiency.
• Managed passenger check-in by verifying customers' travel documentation.
• Ensured an on-time departure by expediting the check in process for passengers.
• Provided exceptional customer service, communication and support to the in-flight crew, coworkers, and gate supervisors.