Tomeka Dickerson
Sales Representative
Baton Rouge,LA
Summary
Dynamic and detail-oriented professional with extensive experience at Circle K, excelling in inventory management and vendor coordination. Proven ability to enhance customer satisfaction through effective teamwork and exceptional service. Certified forklift driver skilled in shipping and receiving, ensuring accurate documentation and compliance with safety procedures. Punctual and reliable, committed to operational excellence.
Work History
Shipping and Receiving Clerk
Fluckers Farm
- Managed outgoing shipments by selecting appropriate packaging and labeling, facilitating timely delivery to customers.
Assistant Manager
Circle K
- Assisted in daily operations by managing inventory levels, ensuring adequate stock availability for customer demands.
- Scheduled shifts and coordinated staff assignments to optimize service efficiency during peak hours.
- Trained new staff on company policies, customer service protocols, and operational procedures to enhance team performance.
- Monitored adherence to food safety standards and sanitation practices, maintaining compliance with health regulations.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Supervised day-to-day operations to meet performance, quality and service expectations.
Cashier
Cracker Barrell
- Processed customer transactions efficiently using point-of-sale systems, ensuring accurate handling of cash and credit payments.
- Assisted in maintaining a clean and organized checkout area, promoting a welcoming environment for guests.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly to enhance guest satisfaction.
- Collaborated with team members to manage peak hours effectively, ensuring smooth operations during busy service times.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Education
GED - N/A
05.2001
Skills
Self-motivated and independent
Teamwork and cooperation
Invoice reconciliation
Inspection and quality control
Warehouse safety
Package handling
Shipping and receiving
Stock rotation
Product knowledge
Certified forklift driver
Shipping documentation
Punctual and reliable
Attention to detail
Safety procedures
Shipment tracking
Labeling accuracy
Vendor coordination
Inventory management
Merchandise staging
Heavy lifting
Timeline
Shipping and Receiving Clerk - Fluckers Farm
Assistant Manager - Circle K
Cashier - Cracker Barrell
Rosenwarld - GED, N/A