Tomeka Henriquez
Dumfries,VA
Summary
Experienced DOD Top Secret clearance holder and certified Project Management Professional with 20+ years in federal government. Proficient in project and program management, software asset management life cycle, and contract acquisitions. Achieved cost savings and operational efficiency by developing new processes and revitalizing outdated ones. Skilled at bridging gaps between vendors and stakeholders, translating big-picture visions into actionable plans. Demonstrated leadership by managing highly skilled professionals.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Project Manager
EGT, at National Institute of Health, Information Systems Distribution and Procurement (ISDP) Program
03.2022 - Current
- Project manager responsible for managing a $2M dollar software licensing and invoicing contract, specializing in product procurement, acquisitions, and project management
- Collaborate with customers to identify and analyze software requirements and budget constraints
- Create documentation used to facilitate the purchase of software
- Build vendor relationships to help resolve customer issues and leverage support
- Perform market research on software trends to help stakeholder determine if new products should be added to the overall ISDP portfolio
- Support acquisitions office with request for proposal requirements, pricing, and market research
- Engage with stakeholders and communicate project progress, budget, and performance via reporting and meetings
- Managed projects from procurement to commission.
- Monitor resource performance and apply adjustments, as necessary
- Nurture a positive team environment and ensure members are collaborative and well valued
- Conduct quality assurance reviews to ensure project meet all quality requirements
Project Manager
EGT, at Dept. Homeland Security (DHS), OneNet Project Management Office (PMO)
12.2017 - 03.2022
- Project Manager relied on to conceive, organize, promote, and implement effective programmatic initiatives
- Responsible for managing and helping to create and monitor long and short-term goals, provide conflict resolution, and operational support
- Lead a team of 6 project coordinators overseeing operational and functional aspects of the Project Management Office (PMO), to include delegating tasks, chairing meetings, and acting as primary liaison with the government client(s)
- Provided leadership to staff, developing personal performance plans/goals and evaluating them on assigned duties; developed solutions for corrective actions when necessary
- Entrusted to act as the Program Manager (PM) leading a15-person PMO team that coordinated with DHS components to perform over90 service requests and network changes per month, involving multiple, complex, and inter-related project tasks during times of PMs absence
- Conducted project planning pertaining to scope defining, integration planning, resource and requirements analysis, by coordinating with stakeholders
- Directed project schedule development, maintenance, performance, validation, and analysis
- Facilitated weekly status meeting and communication documents to update customers on the status of their projects and to address issues, priority of tasks, and upcoming work
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Mentored and developed personnel within a technical team environment
- Effectively managed scope creep by establishing clear boundaries while keeping projects aligned with original objectives and budgets.
Task Lead
EGT, at Dept. Health and Human Services (HHS) Information Technology Infrastructure & Operations (ITIO)
10.2016 - 12.2017
- Task Lead for the HHS Networx PMO contract, worth more than $3M a year, responsible for supporting the Program Contracting Officer’s Representative (COR) in program management and business strategy
- Specializing in stakeholder communication, coordination at a strategic and tactical level, while identifying and mitigating risks
- Served as primary support in the development of the Enterprise Infrastructure Solutions (EIS) project schedule, responsible for establishing milestones and baselines in accordance to the program master plans and schedules pertaining to PMO processes and procedures, meetings, OPDIV decisions, and transition dates
- Enforce Capability Maturity Model (CMM) and PMI Risk Management procedures and tools, using action item tracking log and risk register
- Successfully streamlined the Networx PMO for greater cost savings, producing a service increase of23% and cost reduction of12%
- Identify gaps in the organization’s processes and implement new processes to improve efficiency, resulting in potential higher cost savings
- Responsible for creating and maintaining project charters, schedules, and business cases for all Program initiatives
- Serve as a key member of the project management team supporting all areas of customer delivery and personnel management
- Perform executive reporting to the ITIO Director and CIO Council on EIS and Networx programs
- Assist in developing acquisition packages: Statements of Work, Government Cost Estimates, and Justifications for procurement of contracts under four million dollars
Task Lead
EGT, at Dept. Health and Human Services (HHS), Administration for Community Living (ACL)
12.2015 - 09.2016
- Transition Project Manager for the Workforce Innovation and Opportunity Act of 2014 (WIOA)
- Responsible for developing and implementing the transition plans for identified workstreams
- Instrumental in transitioning multifaceted IT projects, Dept. Education grants, and key personnel under limited resources and accelerated timelines
- Developed complex action plans and schedules for various phases of project accomplishment, both short and long-range
- Negotiated with managers of various components to obtain needed resources and support
- Assisted in resolving grant transition issues and errors, with Grant Management Office (GMO), Division of Payment Management System (PMS) and GrantSolutions representatives, and recommended business processes to improve grantee experience
- Established a system to review, control, and report on project status
- Monitored the effectiveness of transitions and ensured that appropriate recommendations for change were made
- Delivered successful results under tight deadlines through proactive planning and efficient time management techniques.
Associate
Booz Allen Hamilton, at Air Force A7C Program Management Office (PMO)
11.2014 - 12.2015
- Project Manager II for a large, $23M+, Air Force transformation contract, reporting directly to Senior Program Managers
- Responsible for all aspects of program performance (i.e., technical, contractual, administrative, financial)
Associate
Booz Allen Hamilton, at Air Force A7C, GeoBase Program
08.2009 - 08.2012
- Software license manager for the Air Force Civil Engineering (AF CE) GeoBase program, managed a $25M/5yr Autodesk Blanket Purchase Agreement (BPA) and a $17M/5yr Esri Enterprise License Agreement (ELA)
- Coordinated with Government personnel, software vendors, and contracting offices to meet project milestones and minimize risks
- Identified software issues and developed recommendations for resolutions and provide leadership updates on resolution status
- Performed asset control and inventory management processes to track accountability identification, location, maintenance, contracts, and lifecycle status
- Met financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures
Education
BS - Computer Information Systems
Florida A&M University
05-2004
Skills
- DOD Top Secret Clearance
- Project & Program Management
- Software Asset Lifecycle Management
- Contract Acquisitions & Vendor Relations
- Process Development & Cost Optimization
- Stakeholder Engagement & Communication
- Quality Assurance & Risk Management
- Team Engagement and Mentoring
Certification
Project Management Professional Certification (PMP),2017
Active Clearances
DoD Top Secret
Additional Work Experience
- Web Content Administrator, Booz Allen Hamilton, Washington D.C.02/2008 –08/2009
- Information Manager, for Pro-Telligent at Department of State, Washington D.C.07/2006 –01/2008
- Deployment Specialist, for BCP International at US Army, Rosslyn, VA09/2004 –06/2006
Accomplishments
- Streamlined operations for HHS Networx PMO, resulting in a 23% service increase and 12% cost reduction.
- Successfully managed a $42M software licensing portfolio for the Air Force, ensuring compliance and accountability.
Timeline
Project Manager
EGT, at National Institute of Health, Information Systems Distribution and Procurement (ISDP) Program
03.2022 - Current
Project Manager
EGT, at Dept. Homeland Security (DHS), OneNet Project Management Office (PMO)
12.2017 - 03.2022
Task Lead
EGT, at Dept. Health and Human Services (HHS) Information Technology Infrastructure & Operations (ITIO)
10.2016 - 12.2017
Task Lead
EGT, at Dept. Health and Human Services (HHS), Administration for Community Living (ACL)
12.2015 - 09.2016
Associate
Booz Allen Hamilton, at Air Force A7C Program Management Office (PMO)
11.2014 - 12.2015
Associate
Booz Allen Hamilton, at Air Force A7C, GeoBase Program
08.2009 - 08.2012
BS - Computer Information Systems
Florida A&M University
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