Tomeka Redden
Locust Grove,GA
Summary
Resourceful professional in hospitality management known for high productivity and efficient task completion. Possess specialized skills in guest relations, event coordination, and problem-solving. Excel in communication, adaptability, and time management, ensuring smooth operations and superior guest satisfaction. Well-rounded professional experienced in managing guest check-in and check-out and resolving guest complaints. Outgoing individual committed to maximizing company profits and accommodating guest requests. Proficient in various types of reservation software.
Overview
28
28
years of professional experience
Work History
Warehouse Packer
Randstad
Hampton, GA
03.2025 - Current
- Maintained a safe work environment by adhering to safety regulations at all times.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Checking product condition: They inspect items for damage or defects.
- Packing: Items are carefully packed in boxes, containers, or pallets, ensuring proper cushioning and protection.
Guest Service Representative
Flying J Travel Center
Jackson, GA
04.2022 - Current
- Offered guests beverages and refreshments upon check-in.
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
- Coordinated transportation arrangements for guests as needed.
Owner
That Pizza Place
Madison, GA
04.2017 - 04.2022
- Hired and trained new department managers to increase team oversight and productivity.
- Structured HR consulting services to support clients during organizational developments and changes.
- Conducted market research activities and competitive analysis to facilitate implementation of aggressive company marketing strategy.
Lead
Volkswagon
Chattanooga, TN
02.2013 - 03.2017
- Conducted employee evaluations to provide adequate feedback and recognize quality performance.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Worked with cross-functional teams to achieve goals.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Assemble vehicles ,focusing on quality in a fast-pace environment.
- Safety Specialist: Develop and implement safety programs, ensuring compliance with regulations and standards.
General Manager
KFC Taco Bell
Chattanooga , TN
06.1997 - 12.2012
- Conducted employee evaluations to provide adequate feedback and recognize quality performance.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Manage staff performance, schedule staff meetings, ensure proper staff health and safety.
Education
BBA - Sports And Fitness Administration
Shorter University
Rome Ga05-1998
Skills
- Customer service
- Transportation coordination
- Conflict resolution
- Inventory management
- Team leadership
- Market research
- Employee training
- Data analysis
- Call handling
- Effective communication
Timeline
Warehouse Packer
Randstad
03.2025 - Current
Guest Service Representative
Flying J Travel Center
04.2022 - Current
Owner
That Pizza Place
04.2017 - 04.2022
Lead
Volkswagon
02.2013 - 03.2017
General Manager
KFC Taco Bell
06.1997 - 12.2012
BBA - Sports And Fitness Administration
Shorter University
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