Tomeka Williams, MBA
Fort Lauderdale,FL
Summary
Dynamic, results-driven professional seeking a leadership role to leverage extensive skills in customer service, communication, and team motivation. Proven track record of fostering trust and collaboration while effectively solving problems and managing time to enhance operational efficiency. Committed to personal and professional growth, with a strong dedication to contributing to company success through hard work and integrity. Aiming to inspire teams and drive impactful results in a challenging environment.
Overview
20
20
years of professional experience
Work History
Office Manager/ HR Coordinator
D.R. Horton America's Number 1 Homebuilder
06.2020 - Current
- Handle various administrative tasks such as making sure the office is up to code and licensed, scheduling and coordination, coordinate meetings, appointments and travel arrangements. Ensuring that schedules are organized and conflicts are minimized. Office supply management, such as maintaining inventory levels of office supplies, ordering new materials as needed and managing relationships with vendors. Facility management such as overseeing the maintenance of the office, coordinating repairs and managing janitorial services ensuring the workplace is safe and clean. Financial management such as processing and approving invoices for payment, tracking expenditures, and prepare expense report to ensure financial accountability.
- Process payroll and report weekly sales numbers to region leaders. Serve as a point of contact for employees regarding HR-related inquiries and issues. Address employee concerns and assist in resolving workplace conflicts, ensuring a positive workplace environment. Counsel employees, assist in write-ups, performance reviews and terminations. On-board new hires including preparing offer letters, conducting orientation sessions and assist in the recruitment process by posting job openings, screening applicants, applications and scheduling interviews.
- Contracts Administrator:
- Manages and review all sales contracts for home purchase while making sure it meets both seller and purchaser requirements. Send out contracts to participating parties after seller executes.
- Accept/Reject sales, keep track of weekly sales, cancellations, and report weekly numbers to corporate.
- Prepare addendums to extend bonuses, seller credits, and any corrections that may be needed to the contract.
- Email sales agents for contract clean -up, deposits concerns, appraisal concerns etc.
- Accept all electronic, checks, wire deposits and process refunds.
- Upload all documents in system, send out CO's, builder docs, escrow letters to lenders.
- Maintain relationships with lenders and title dept to track their progress on loans to meet closing date.
- Attend weekly operation meetings to review backlog, and other administration duties.
Practice Supervisor/ Referral Coordinator
Tenet Florida Cardiovascular Care
09.2017 - 05.2020
- Supervised and trained front office staff, ensure complete and accurate registration, including patient demographic and current insurance information. Provide exceptional customer service. Maintain physician's schedules and arrange for emergency maintenance visits for the office.
- Provide appropriate clinical information to specialist's and ensure that referrals are addressed in a timely manner. Run daily reports, monthly safety practice checklist ensuring office is up to code, orders medical and office supplies.
- Contact insurance companies to ensure prior approvals are obtained for diagnostic testing along with scheduling hospital and office diagnostic testing. In charge of hospital and office billing along with working claims and reviewing accounts for refunds also make deposit drops.
- Collect payments for office and hospital diagnostic testing, overall providing exceptional administrative support to the front office, practice manager and doctors with other assigned administrative duties.
Medical Secretary MRI Dept & Medical Assistant
Medical Secretary MRI Dept & Medical Assistant • Orthopaedic Center of South Florida
01.2016 - 09.2017
- Check in/ Check out and register patients, pull orders, verify benefits and eligibility as well as obtain authorization for testing. Collect co-pays, deductibles, co-ins, and account balances.
- Assisted the surgeon in office procedures and administering treatment to patients. Performed administrative duties such as preparing charts for the next day. Take and document patient medical histories. Assist the doctor in giving injections along with Trigger Tome Procedure's. Prepare exam rooms for office procedures. Draw blood, operate ultrasound machine. Suture removal, wound care and apply splints.
Medical Assistant• FOS/ Referral Specialist
Medical Assistant• FOS/ Referral Specialist • Rio Vista Peds (Broward Health Corp)
04.2006 - 07.2015
- Interviewed patients to obtain medical information and measured their vital signs, weight, and height. Showed patients to examination rooms and prepared them for the physician. Prepared and administered medications as directed by Physicians. Collected blood, or other laboratory specimens, log the specimens, and prepared them for testing. Explained treatment procedure, medications, diets physician's instructions to patients. Prepared treatment rooms for patient's examinations, kept exam rooms neat and clean.
- Front office duties such as check in/ check out. Posting daily charges, insurance verification, obtaining referrals and authorizations in radiology, therapies, surgeries, and specialists etc. Trained employees and oversaw the billing portion of the office temporarily. Ordered vaccines and office supplies, filing, deposit drops and other aspects of the office. Work well with excel, outlook, word, and power point. An overall team-player.
Education
Master of Business Administration - HR
Strayer University
Fort Lauderdale, FL01.2023
Bachelor of Business Administration - undefined
Strayer University
Fort Lauderdale, FL01.2021
Medical Assistant Diploma - undefined
Sandford Brown Inst
Coconut Creek, FL01.2003
High School Diploma - undefined
Stranahan High School
Fort Lauderdale, FL01.2002
Skills
- Customer service
- Office management
- Organizational skills
- Attention to detail
- Human resources
Timeline
Office Manager/ HR Coordinator
D.R. Horton America's Number 1 Homebuilder
06.2020 - Current
Practice Supervisor/ Referral Coordinator
Tenet Florida Cardiovascular Care
09.2017 - 05.2020
Medical Secretary MRI Dept & Medical Assistant
Medical Secretary MRI Dept & Medical Assistant • Orthopaedic Center of South Florida
01.2016 - 09.2017
Medical Assistant• FOS/ Referral Specialist
Medical Assistant• FOS/ Referral Specialist • Rio Vista Peds (Broward Health Corp)
04.2006 - 07.2015
Bachelor of Business Administration - undefined
Strayer University
Medical Assistant Diploma - undefined
Sandford Brown Inst
High School Diploma - undefined
Stranahan High School
Master of Business Administration - HR
Strayer University