Tomeletso Primrose TSAONE
Gaborone,Botswana
Summary
I am a result-driven and energetic Hospitality student, an ambitious person who has developed a mature and responsible approach to any task that I undertake, or situation that I may be faced with. I endeavour to deliver the best services without compromising organizational standards. My goal is to grow as a hospitality student through this programme as well and gaining experience at an international level would be an added advantage and an honor.I have achieved Employee of the season on within my first year of practice and would like to keep growing in the industry and learn more with my additional forbes five star service expertise
Overview
2
2
years of professional experience
Work History
Food and Beverage Associatee
Montage Deer Valley
06.2024 - 04.2025
- Ensured all service areas were consistently well-stocked, clean, and properly organized to meet the demands of peak dining periods.
- Collaborated with team members to ensure smooth operations during peak hours, minimizing wait times for guests.
- Maintained strict adherence to food safety guidelines, ensuring a safe dining environment for all guests.
- Participated in regular team meetings focused on refining service strategies.
- WORKED IN THE COFFE SHOP
- Worked in banquets as a server
- ACHIEVEMENTS
-Employee of the season because of witholding the highest score in a internal audit in preparation for the forbes audit.
Intern
Cresta Jwaneng
01.2023 - 07.2023
- Prepare room and table for service
- Take orders from customers
- Help present menu, daily specials, drinks etc
- Billing of customers after dining
- Check and manage stocks for raw materials
- Help in preparing dishes
- Simple kitchen tasks: peeling, storing, preparing cleaning
- Helping in the preparation of desserts and pastries
- Learning how to present dishes
- Receiving and storage provisions
- Helping in assisting preparation of events: taking bookings
- Preparation and cleaning up at hotel events
- Serving guests
- Responding to questions, complaints and special requests
Education
BBA - Tourism and Hospitality Management
UNIVERSITY OF BOTSWANA
05.2024
Skills
- Word processing
- Using Spreadsheets and databases
- Presentation tools
- Communication tools
- Web browsers
- Scheduling tools
- Opera operation
- Curating coffees(barista)
- Telephone Sales Agent
- Plated dinner banquet serving
- Forbes five star service
Skills And Qualifications
English, Mid Range level, Word processing, Using Spreadsheets and databases, Presentation tools, Communication tools, Web browsers, Scheduling tools
Whatsapp Number
+267 72423196
Best Time To Contact
11 am-6 pm
Country Of Residence
Botswana
Date Available To Start Training
05/01/24
Personal Information
- Place of Birth: Gaborone
- Citizenship: Botswana
- Emergency Contact: +267 71671242/75901311
- Date of Birth: 10/04/01
- Gender: Female
Hobbies and Interests
- Blogging
- Learning languages
- Photography
- Traveling
- Doing sports
- Dance
- Reading
- Community involvement
Employee of the season
I got it through a nomination system by fellow associates thereafter we are vetted by management to select 6 winners out of all the nominees, i received a Certificate for the achievement at an award ceremony
Timeline
Food and Beverage Associatee
Montage Deer Valley
06.2024 - 04.2025
Intern
Cresta Jwaneng
01.2023 - 07.2023
BBA - Tourism and Hospitality Management
UNIVERSITY OF BOTSWANA
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