Successful Automotive Sales Associate specializing in consulting with customers with unique backgrounds to uncover and meet diverse needs. Resourceful, hardworking and reliable team player.
Built a rapport with potential customers and qualified buyers by listening more and talking less, strategically matched vehicles with those requests, and ensured client satisfaction and customer retention. Developed and maintained relationships with new and existing customers; responded to inquiries, suggested trade-ins, and greeted drop-ins with a smile. Demonstrated the features, capabilities, characteristics, of all automobiles. Walked customers through the car buying experience and provided high quality customer service and advice to ensure continued satisfaction.
Successfully sold vehicles while maintaining customer satisfaction, quality customer service level, and expanding the company brand.