Tomesha Iglehart-Helaire
Orangeburg
Summary
Analytical leader with expertise in managing daily operations and establishing excellence standards. Proficient in budget management and data-driven decision-making, resulting in enhanced service delivery and operational efficiency. Committed to leveraging skills to achieve organizational success.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Assistant Director of Housing and Administration
Claflin University
Orangeburg
02.2024 - Current
- Oversee daily personnel workflow by assigning tasks and monitoring progress.
- Establish excellence standards for customer service delivery across organization.
- Coordinate financial activities, including budgeting and forecasting for assigned departments.
- Foster interdepartmental communication through collaboration with various teams.
Administrative Coordinator
Dillard University
New Orleans
08.2021 - 02.2024
- Facilitated efficient communication between students and administration.
- Collaborated with faculty to produce timely reports and presentations.
- Streamlined office procedures to optimize operational efficiency.
- Oversaw staff correspondence, record tracking, and data communications to enhance office automation.
Program Director
Life Church of New Orleans
New Orleans
02.2015 - 02.2021
- Maintained church records including membership data and financial documentation.
- Assisted in budgeting processes to ensure efficient resource allocation for programs.
- Developed training materials for volunteers to improve service delivery and support.
- Provided assistance with payroll processing for staff members working at the church.
Optical Department Manager
Sam's Club
Baton Rouge
01.2016 - 08.2017
- Managed optical department operations and staff scheduling effectively.
- Ensured compliance with health and safety regulations for optical services.
- Supervised inventory management and ordering of optical supplies.
- Oversaw financial transactions, including billing and insurance processing efficiently.
Education
Bachelor of Science - Psychology
Upper Iowa University
Fayette, Iowa, IA05-2022
Skills
- Customer service excellence
- Budget management
- Data analysis and reporting
- Operations oversight
- Analytical skills
- Staff training and development
Accomplishments
- Currently serving as the Interim Assistant Dean, Executive Director of Residential Life, Housing and Student Conduct
Certification
- Adult Mental Health First Aid Certification
- Licensed Emergency Medical Technician
- Licensed Phlebotomist
- First Aid and CPR certification
Timeline
Assistant Director of Housing and Administration
Claflin University
02.2024 - Current
Administrative Coordinator
Dillard University
08.2021 - 02.2024
Optical Department Manager
Sam's Club
01.2016 - 08.2017
Program Director
Life Church of New Orleans
02.2015 - 02.2021
Bachelor of Science - Psychology
Upper Iowa University