Tomeshia Guiton
Fort Hood,TX
Summary
I am highly motivated professional with a strong work ethic and the desire to make a positive impact in any professional environment. I bring a diverse range of skills, experience and knowledge that have been developed over the years through both my formal education and professional experience. I am a confident and reliable individual with a strong set of core values and a desire to use my knowledge and experience in a meaningful way.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Volunteer
Garden
01.2024 - Current
- Strengthened partnerships between the organization and local businesses to enhance collaboration opportunities.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Participated in annual garden inventory efforts by documenting the location, condition, and identification of all plants within the site.
- Enhanced garden aesthetics by planting and maintaining a variety of flowers, shrubs, and trees.
Babysitter
Care
01.2022 - 01.2024
- Offered emotional support by actively listening to children''s concerns and responding empathetically while fostering their problem-solving abilities.
- Taught children to organize toys, wash hands, and share by leading by example.
CNA - Certified Nursing Assistant
VALLEY VIEW NURSING HOME
08.2022 - 01.2023
- Provided caring, intimate, hands-on healthcare for residents
- Monitored vital signs
- Handled minor wound care
- Assisted with feeding residents and 2 2 meals per day
- Worked with mechanical lifts, as needed
- Made beds
CNA - Certified Nursing Assistant
The Park in Plano
06.2022 - 08.2022
- Provided caring, intimate, hands-on healthcare for residents
- Monitored vital signs
- Handled minor wound care
- Assisted with feeding residents and 2 2 meals per day
- Worked with mechanical lifts, as needed
- Made beds
CNA - Certified Nursing Assistant
ShiftMed
05.2022 - 08.2022
- Provided caring, intimate, hands-on healthcare for residents
- Monitored vital signs
- Handled minor wound care
- Worked with mechanical lifts, as needed
- Assisted with bathing residents
CNA - Certified Nursing Assistant
VALLEY VIEW NURSING HOME
12.2021 - 01.2022
Adjuster
Focus Workforce Management
03.2021 - 06.2021
- Creating quality mailboxes for different companies.
Advanced Customer Service Representative
Advanced Call Center Technologies, LLC
05.2020 - 03.2021
- Customer Service Associates primarily receive inbound calls from consumers for assistance with billing inquiries, payments, credits, fraud alerts, internet and cell phone services, and mortgage servicing
- Customer Service Associates are problem solvers with good negotiation skills who are self-driven and motivated to meet individual service and sales goals
- Customer Service Associates use their excellent communication and interpersonal skills with every contact to provide world-class customer service.
Cashier
AAFES Exchange Service
02.2020 - 05.2020
- COLLECTS MONEY, RINGS SALES ON CASH REGISTER, AND MAKES CHANGE
- THIS POSITION REQUIRES ASSOCIATE TO BE FRIENDLY AND PASSIONATELY FOCUSED ON DELIVERING HIGH QUALITY CUSTOMER SERVICE.
Child Care Teacher
HOPE LUTHERAN CHURCH
10.2019 - 03.2020
- Supervise and monitor the safety of children in their care
- Prepare meals and organize mealtimes and snacks for children
- Help children keep good hygiene
Advisor
KellyConnect
02.2019 - 10.2019
- At Home Advisors are responsible for answering customers' questions - over the phone or via chat - about Apple products, services, and accessories, including both software and hardware.
Customer Service Representative
eClerx
03.2018 - 07.2018
- At recycler Customer Operations, our Agents provide premier customer service support to the customers of leading US cable and telecommunication organizations
- We are leaders in quality monitoring and insights, digital care services, and advanced technical operations.
Customer Service Representative
Sykes Enterprises, Incorporated
02.2017 - 12.2017
- SYKES' differentiated full lifecycle solutions and services - digital marketing, sales expertise, customer service, technical support and more through multichannel delivery platforms - effectively engage customers at every touchpoint of the customer journey
- Our complete service offering helps clients acquire, retain and increase the lifetime value of their customer relationships through cost-effective solutions that enhance the customer service experience, promote stronger brand loyalty, and foster high levels of performance and profitability
Education
Certification - Vocational Nursing
Galen College of Nursing
Austin, TX03.2024
High School Diploma -
Cape Fear High School
Fayetteville, NC06.2016
Skills
- Customer Service
- Customer Support
- Customer Care
- Call Center
- Certified Nursing Assistant
- Childcare
- Telecommunication
- Sales (4 years)
- Telephone Etiquette
Certification
- Driver's License, 11/01/17, 11/01/27
- CPR/BLS, 04/01/23, 04/01/25
- First Aid Certification
- Certified Nursing Assistant (CNA), 04/20/2024
- BLS Certification
Personal Information
Willing To Relocate: Anywhere
Timeline
Volunteer
Garden
01.2024 - Current
CNA - Certified Nursing Assistant
VALLEY VIEW NURSING HOME
08.2022 - 01.2023
CNA - Certified Nursing Assistant
The Park in Plano
06.2022 - 08.2022
CNA - Certified Nursing Assistant
ShiftMed
05.2022 - 08.2022
Babysitter
Care
01.2022 - 01.2024
CNA - Certified Nursing Assistant
VALLEY VIEW NURSING HOME
12.2021 - 01.2022
Adjuster
Focus Workforce Management
03.2021 - 06.2021
Advanced Customer Service Representative
Advanced Call Center Technologies, LLC
05.2020 - 03.2021
Cashier
AAFES Exchange Service
02.2020 - 05.2020
Child Care Teacher
HOPE LUTHERAN CHURCH
10.2019 - 03.2020
Advisor
KellyConnect
02.2019 - 10.2019
Customer Service Representative
eClerx
03.2018 - 07.2018
Customer Service Representative
Sykes Enterprises, Incorporated
02.2017 - 12.2017
Certification - Vocational Nursing
Galen College of Nursing
High School Diploma -
Cape Fear High School
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