Tomi Blouin
Costa Mesa,CA
Summary
Driven and resourceful administrative professional with fifteen + years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments.
Overview
13
13
years of professional experience
Work History
Executive Assistant — Medical Aesthetics
ABBVIE, INC
08.2021 - Current
- Facilitate special projects, brand plan strategies, and budget tracking contributing to success of 15 marketing business initiatives.
- Manage updating and maintaining marketing department's documentation, databases, media assets, brand plan, budget reports, agendas, PR communications including newsletters, online content, print materials and press releases.
- Maintain calendars by scheduling appointments and meetings with other departments and external contacts for accuracy when changes occur.
- Coordinate all travel arrangements including flight details, hotel reservations, ground transportation and conference registrations.
- Expedite and track expense reports for several members of marketing team.
- Lead contracting process in conjunction with procurement for approval of suppliers and ensure projects are aligned with budget expenditures.
- Handle confidential and sensitive information with discretion and tact.
- Manage office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Coordinate events for staff members, promoting team-building activities and boosting morale within workplace.
- Serve as liaison between departments to facilitate effective communication throughout company and customers.
- Contribute to budget management by monitoring expenses and providing detailed expenditure reports regularly.
- Aid in recruitment process by screening resumes, scheduling interviews, and assisting with candidate selection.
- Collaborate on special projects to improve overall business operations within organization efficiently.
- Implement time-saving solutions that significantly reduced meeting preparation times through efficient resource allocation.
- Develop strong relationships with vendors leading to improved contract terms resulting in cost savings for company.
- Train new administrative assistants to support onboarding process.
- Assist with photo / video shoots and social media management and monitoring.
- Answer all marketing calls and distribute accurate messages.
Senior Executive Assistant — Office of President
COMMERCIAL BANK OF CALIFORNIA, CORP
02.2016 - 08.2021
- Reported directly to Chairman of Board, President, and CEO as Senior-Level Executive Assistant while assisting Board Secretary and Senior Internal Audit Manager with administrative duties involving internal audit operations, uploading Board presentations to Directors portal, formal meeting minutes, and handling of sensitive information.
- Liaised between internal and external Legal Counsel with President involving confidential legal matters and sensitive client information.
- Coordinated directly with Head Examiner in Charge of Federal Deposit Insurance Corporation (FDIC) and Department of Business Oversight (DBO) to fulfill over 300 document requests for review in completion of Safety and Soundness Examination scoring overall Satisfactory (4) rating.
- Developed and executed over thirty-five events over five years to support Executive Leadership Team in various areas involving personal development, strategic goals to meet budget requirements, team building, while maintaining Corporate Culture of Bank.
- Oversaw special projects from inception to completion under tight deadlines while ensuring delivery of high-quality results.
- Assisted in talent acquisition efforts through candidate screening, interview scheduling, and onboarding coordination for new hires within organization.
- Enhanced communication between executives and staff by acting as liaison and promptly addressing issues or concerns.
- Streamlined executive schedules by managing appointments, meetings, and travel arrangements to ensure smooth daily operations.
- Maintained professionalism while handling sensitive information by adhering to strict confidentiality protocols at all times.
- Conducted thorough market analysis to inform strategic decisions made by top executives in various business areas.
Regional Manager — Sales and Marketing
LOW T CENTER, LLC
01.2014 - 02.2016
- Initiated and developed 50-page manual to direct local marketing strategy for store openings and expansions.
- Managed 12 individuals in daily operations and assisted in strategic development for center’s growth.
- Boosted regional sales by implementing targeted marketing strategies and fostering strong client relationships.
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
- Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
- Strengthened internal controls through diligent financial oversight and adherence to established policies and procedures at each regional location.
Corporate Trainer — Telecommunications Operations
LOW T CENTER, LLC
09.2013 - 01.2014
- Enabled staff on 8x8 software in call center environments for insurance verification and closing appointment calls
- Contributed to positive workplace by supporting and demonstrating company’s values while maintaining employee engagement.
- Boosted employee engagement by developing and implementing interactive training sessions.
- Enhanced corporate culture by conducting team-building activities and workshops.
- Supported company growth by designing targeted training programs for new hires.
- Collaborated with department managers to identify skill gaps and develop tailored training solutions.
- Optimized training materials using variety of multimedia formats, such as video presentations, e-learning modules, and written manuals.
Executive Assistant — Administrative
LOW T CENTER, LLC
01.2013 - 09.2013
- Streamlined executive communication by managing emails, 50 phone calls per day, and scheduling appointments.
- Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
- Improved office efficiency by implementing new filing systems and document management processes.
- Assisted in development of company policies and procedures, contributing to more organized work environment.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Used advanced software to prepare documents, reports, and presentations.
- Answered high volume of phone calls and email inquiries.
- Handled logistics, catering, agendas and travel arrangements for meeting and event planning for Founder, Co-Founder and President.
- Coordinated events and worked on ad hoc projects.
- Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
Patient Logistics Coordinator — Administrative
LOW T CENTER, LLC
07.2011 - 01.2013
- Greeted 80 patients daily to ensure timely appointment with physician.
- Processed accounts receivable, data entry, order processing, and patient appointment scheduling.
- Improved medical billing procedures through meticulous data entry and verification processes.
- Assisted with security measures by maintaining safety and integrity of operations within facility.
- Streamlined inventory management for reduced waste and improved cost control.
- Performed in high-pace fast environment with excellence and attention to detail.
Education
Bachelor’s Degree - Nutrition Sciences
Texas Woman’s University
05.2010
Associate’s degree - Nutritional Science
Weatherford Junior College
05.2006
Skills
- Advanced MD Microsoft Office Suite Adobe Acrobat Visio OrgPlus Outlook Concur SAP
- Presentation Development
- Invoice Processing
- Customer Service
- Business Administration
- Strategic Planning
- Meeting Planning
- Staff Management
- Legal Administrative Support
- Strong Problem Solver
- Meticulous Attention to Detail
- Project Oversight
Leadership Experience
- Roma Boots – Community Service, Dallas, TX, 02/01/14, 12/01/14, Brand ambassador for a charitable organization that raised funds by selling rain boots for the benefit of children in developing countries.
- Fit 4 Truth – Youth Outreach, Tampa, FL, 10/01/XX, Present, Community Liaison
Personal Information
Hobbies: Hiking, yoga, dancing, snow skiing, traveling, walking my pup, marathon running, and listening to electronic music.
Timeline
Executive Assistant — Medical Aesthetics
ABBVIE, INC
08.2021 - Current
Senior Executive Assistant — Office of President
COMMERCIAL BANK OF CALIFORNIA, CORP
02.2016 - 08.2021
Regional Manager — Sales and Marketing
LOW T CENTER, LLC
01.2014 - 02.2016
Corporate Trainer — Telecommunications Operations
LOW T CENTER, LLC
09.2013 - 01.2014
Executive Assistant — Administrative
LOW T CENTER, LLC
01.2013 - 09.2013
Patient Logistics Coordinator — Administrative
LOW T CENTER, LLC
07.2011 - 01.2013
Bachelor’s Degree - Nutrition Sciences
Texas Woman’s University
Associate’s degree - Nutritional Science
Weatherford Junior College
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