Tomi Petersen
Franklin Lakes,NJ
Summary
Passionate Recovery Coach dedicated to improving lives of individuals struggling with Eating Disorders and other behavioral disorders. Personally recovered from numerous, diagnosed Eating Disorders & have aided many in interpersonal relationships with coping and overcoming struggles alike. As a caring supporter of recovering patients, Provided guidance toward tangible improvements and relapse prevention, attentively implements treatment plans addressing unique patient needs and helps attain long-term behavioral goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude, willingness to take on added responsibilities to meet team goals, detail-oriented team player with strong organizational skills & have the ability to handle multiple projects simultaneously with a high degree of accuracy. Seeking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Recovery Coach
Monte Nido Residential Treatment
02.2023 - Current
- Provided group and individual counseling to support recovery goals.
- Participated in multidisciplinary meetings focused on providing comprehensive assistance.
- Developed and implemented individualized treatment plans.
- Supported clients with compassionate, empathetic face-to-face counseling.
- Maintained client confidentiality and adhered to HIPAA guidelines.
- Documented case management activity for accurate, reliable records.
- Tracked client participation in treatment services to identify attendance issues.
- Collaborated with maintenance staff to repair equipment and maintain performance levels without sacrificing operational efficiency.
- Displayed sensitivity to cultural and linguistic needs of clients and families served.
- Completed required documentation for continued therapy coverage by insurance companies to meet deadlines.
- Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
Administrator
Kallman Associates
01.2021 - Current
- Maintained personnel records and updated internal databases to support document management.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Collected, validated, and distributed information to employees.
- Computerized office activities, maintained customer communications, and tracked records through delivery.
Marketing Manager
The Akkus Group
01.2018 - 03.2020
- Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization.
- Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions for 100+ residential listings
- Researched developing trends to stay updated with new ideas and marketing practices.
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Maintained documentation, detailing assignments, in-progress work and completed project milestones.
- Worked with graphic designers and writers to establish theme and tone for content.
- Performed market segmentations, targeting and positioning for each product line.
- Used data analytics to track lead generation campaigns and improve quality.
- Executed search engine marketing, advertising and public relations campaigns to generate demand and sales leads.
- Utilized market trends and target audience statistics to effectively and appropriately market products.
- Conducted market research to identify new opportunities and target markets.
- Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
- Created and managed social media campaigns to increase brand engagement.
- Identified and evaluated new technologies and add-on applications to improve and optimize marketing team efforts.
- Devised content strategy to effectively engage target audiences.
- Captured new customers by optimizing business strategies and launching products to diversify offerings.
- Improved website visibility through development and implementation of SEO strategies.
- Optimized email campaigns to increase open and click-through rates.
Photography Assistant
Luxque
08.2016 - 01.2017
- Set up lighting, prepared sweeps and organized area for photography sessions.
- Selected and set up appropriate props, backdrops, and lighting.
- Supported photography and video shoots by helping with equipment setup.
- Took photos from different angles and perspectives to capture perfect images.
- Planned and prepared for on-location and studio shoots.
- Managed schedule by assessing daily assignments and coordinating duties.
- Reviewed images and selected best frames to present in client portfolio for purchase.
- Downloaded images and provided artistic and technical image manipulation in Photoshop, InDesign & LightRoom.
- Digitally edited photos to enhance appearance.
- Photographed high-quality images for various print and digital projects.
Marketing & Administrative Manager
Keller Williams City Views
06.2015 - 08.2016
- Prepared and maintained accurate property listings, sales contracts and closing documents
- Coordinated appointments to show marketed properties
- Performed market research and evaluated competitive property analysis to define competitive listing and sale prices
- Developed and deployed marketing collateral to promote properties and drive sales
- Maintained efficient office operations by handling errands and administrative functions
- Cultivated and maintained professional relationships with clients, real estate agents, lenders and escrow personnel
- Facilitated transfer of property ownership from seller to buyer for accurate recordkeeping and compliance
- Implemented strategies to optimize successful closing of real estate transactions
- Prepared and distributed weekly reports on real estate market trends to inform clients and agents
- Managed filing system, entered data and completed other clerical tasks
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail
- Assisted coworkers and staff members with special tasks on daily basis
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions
- Completed forms, reports, logs and records to quickly handle all documentation for human resources
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service
Education
Some College (No Degree) - Psychology
William Paterson University of New Jersey
Wayne, NJSome College (No Degree) - Business Administration And Management
Pennsylvania State University
University Park, PASkills
- Best Practices and Standards
- Monitoring Recovery
- Emotional & Mental Health Support
- Basic Maintenance Skills
- Individual and Group Therapy Facilitation
- Team Meetings
- Group Activities
- Trauma Support
- Recovery Support
- Supporting Daily Living Needs
- Phone Inquiries
- Program Operations
- Household Chores
- Documentation Abilities
- Computerized Maintenance Management Systems
Timeline
Recovery Coach
Monte Nido Residential Treatment
02.2023 - Current
Administrator
Kallman Associates
01.2021 - Current
Marketing Manager
The Akkus Group
01.2018 - 03.2020
Photography Assistant
Luxque
08.2016 - 01.2017
Marketing & Administrative Manager
Keller Williams City Views
06.2015 - 08.2016
Some College (No Degree) - Psychology
William Paterson University of New Jersey
Some College (No Degree) - Business Administration And Management
Pennsylvania State University
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