Summary
Work History
Education
Skills
Timeline
Personal Information
Generic

TOMI S. CHORLIAN

WEST NEWTON,USA

Summary

Professional manager with a proven track record in overseeing multiple locations and driving operational excellence with strong focus on team collaboration and achieving results. Proven ability to lead and develop teams, adapt to changing needs, and drive operational success. Skilled in strategic planning, performance management, and relationship building. Reliable and consistently deliver on organizational goals.

Work History

STARBUCKS
  • Delivering year over year improvement in key performance metrics consistently over four years and two stores.
  • Creating a values driven leadership culture by setting clear direction and inspiring performance. Sustained ability to identify strengths and opportunities aligning roles and creating teams to nurture and maintain growth over multiple business units.

DOLLAR TREE
  • Developed several store managers to DM.
  • Appointed to The District Manager Advisory Board for several years.
  • Increased both top line sales and contribution.
  • Eight years of District leadership responsibility for 20+/- Dollar Tree Stores operating in Connecticut, Massachusetts, and Rhode Island.

TALBOTS
  • Managed two premium Talbots stores achieving highest $/SF through developing a team of leaders committed to customer acquisition and retention through exceptional customer experience.
  • Red Door Trainer responsible for orientation of new managers and corporate personnel.
  • 5+ years of luxury management experience focusing on P&L, operations, customer service, and training and development.

Education

Retail Excellence Certification -

SAINT JOSEPH'S UNIVERSITY
01.2018

Bachelor - Business Administration, Human Resource Management

SOUTHERN NEW HAMPSHIRE UNIVERSITY
Manchester, New Hampshire
01.1998

Skills

  • Teamwork and collaboration
  • Problem-solving
  • Customer service
  • Time management
  • Multitasking Abilities
  • Excellent communication

Timeline

STARBUCKS

DOLLAR TREE

TALBOTS

Bachelor - Business Administration, Human Resource Management

SOUTHERN NEW HAMPSHIRE UNIVERSITY

Retail Excellence Certification -

SAINT JOSEPH'S UNIVERSITY

Personal Information

Disability Advocacy Network, Interfaith Network

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