Tomia Hawkins
Stone Mountain,GA
Summary
Correctional Officer experienced in maintaining order, enforcing rules, and responding to disturbances in secure facility settings. Brings strong skills in incident documentation, inmate counts, de-escalation, and physical restraint under pressure. Also offers experience supporting safe, respectful interactions, clear communication, and adherence to procedures across correctional and behavioral environments.
Overview
1
1
Language
1
1
Certification
2
2
years of post-secondary education
9
9
years of professional experience
Work History
Behavioral Therapist
Centria Autism Services
Norcross, GA
05.2026 - 07.2026
- Delivered ABA therapy sessions for children receiving Centria Autism Services support.
- Implemented behavior intervention plans under BCBA supervision.
- Conducted comprehensive assessments of clients' social, emotional, educational, and behavioral functioning to inform tailored treatment plans.
- Assessed risk factors associated with self-harm or suicidal ideation among adolescents.
- Collected behavior data during client sessions and activities.
- Maintained safe, respectful engagement with clients throughout behavioral therapy sessions.
- Reviewed incident reports to adjust behavior management plans and improve client treatment.
- Identified potential triggers that may lead to negative behaviors and provided strategies for avoiding them.
- Assisted in developing new programs or activities to promote positive behavior change among clients.
- Encouraged patients to develop interpersonal skills and engage in social interactions or other therapeutic activities.
- Facilitated structured activities to promote social skills development, enhancing patients' interpersonal interactions.
- Monitored patients' well-being and reported changes or unusual behavior or physical illness to medical staff.
- Developed basic strategies to promote patient safety, wellness and independence.
- Maintained accurate records of clinical progress notes detailing all relevant information from each session.
- Restrained violent or suicidal patients using approved verbal or physical techniques.
Retail Sales Associate
Goodwill Industries Store & Donation Center
Columbia, SC
10.2020 - 03.2021
- Greeted customers and provided friendly service on the Goodwill sales floor.
- Assisted customers with finding the right product for their needs and answered questions about merchandise.
- Handled customer complaints in a professional manner and resolved conflicts using strong problem-solving and interpersonal skills.
- Completed transactions efficiently while providing excellent customer service.
- Processed purchases accurately using the cash register and point-of-sale system.
- Calculated pricing, applied discounts, and collected payments to process transactions.
- Demonstrated knowledge of store products and services and provided product information to customers.
- Assessed customer product needs and interests in order to recommend suitable items.
- Organized displays to attract customers and promote sales.
- Restocked shelves, racks, and bins with merchandise and changed signage to promote special items.
- Tracked inventory levels throughout the day and restocked items as needed.
- Monitored the sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Sorted donations and prepared merchandise for store display.
- Tagged clothing and household items for pricing and placement.
- Handled price checks, merchandise transfers, and fitting room returns to keep the store orderly and efficient.
- Inspected purchased items for defects before handing them over to customers.
- Promoted special offers and discounts to encourage additional purchases.
- Managed loyalty programs by signing up new members and explaining benefits to enhance customer retention.
- Developed and maintained relationships with regular customers by providing personalized service to encourage repeat business.
- Collaborated with team members to achieve sales targets and contribute to a positive work environment.
- Participated in staff meetings and training sessions to improve product knowledge and sales techniques.
- Assisted in the preparation and execution of physical inventory counts.
- Recovered merchandise and arranged displays to support daily operations.
- Followed company policies, rules, and procedures to promote company goals and maintain safety.
- Maintained clean, safe aisles and fitting room spaces.
- Maintained a clean work environment by sweeping, dusting, vacuuming, and mopping floors.
- Assisted donors with drop-off procedures at the donation center.
- Addressed customer questions and concerns regarding products and services.
- Operated cash registers and processed transactions including sales, returns, and exchanges.
Correctional Officer
Lee Correctional Institution
Bishopville, South Carolina
12.2017 - 02.2018
- Monitored inmate movement throughout Lee Correctional Institution housing units and secure areas.
- Enforced institutional rules and maintained order during daily operations.
- Conducted inmate counts and reported discrepancies to shift supervisors.
- Responded to alarms, disturbances, and emergency situations within facility units.
- Observed inmate behavior and documented incidents in correctional reports.
- Searched cells, property, and common areas for contraband and safety threats.
- Employed de-escalation techniques, verbal commands, and physical and mechanical restraints to address unruly inmates.
- Detected potential threats and quickly defused conflicts.
- Monitored daily activities to identify and manage suspicious behavior, improper conduct, and signs of conflict.
- Interacted with inmates to reduce tension and maintain a peaceful atmosphere within the facility.
- Maintained clear and open communications with facility areas to support safe operations.
- Informed inmates and visitors of rules, safety, and security procedures and responsibilities.
- Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
- Applied non-violent response tools and physical restraint during problematic situations.
- Enforced resident behavior management protocols and drafted incident reports for infractions.
- Oversaw public areas and grounds to verify cleanliness and inmate safety.
- Investigated incidents involving prisoners or staff to determine responsibility for policy or procedure violations.
- Reviewed housing assignments and reassigned inmates to meet allocation and safety needs.
- Reviewed incident reports submitted by subordinates concerning violations of policy or procedure observed during shift changes.
- Provided first response medical care in emergency situations until professional medical staff could take over.
- Enforced institutional policies and procedures to maintain order and security within the correctional facility.
- Managed conflict and negotiated resolutions between inmates to prevent violence and ensure the safety of all individuals in the facility.
- Operated security control systems to monitor entrances, exits, and movement within the facility.
- Conducted headcounts to ensure that all inmates were accounted for.
- Performed head counts, checking cells for missing inmates.
- Inspected locks, window bars, doors, and security systems to support escape prevention.
- Conducted fire, safety, and sanitation inspections.
- Used appropriate means to discipline prisoners.
Education
Bachelor of Science - Criminal Justice
American Intercontinental University
Chandler, AZ 03.2025 - 10.2026
Burlington County Institute of Technology
Westampton, NJSkills
Certification
Adult and Pediatric First Aid/CPR/AED
conducted by
Save A Life CPR and Safety Training
Date Completed: 05/16/2026
Valid Until: 05/16/2028
Certificate ID: 02AP9SK
Languages
English
Professional
References
References available upon request.
Timeline
Behavioral Therapist
Centria Autism Services
05.2026 - 07.2026
Bachelor of Science - Criminal Justice
American Intercontinental University
03.2025 - 10.2026
Retail Sales Associate
Goodwill Industries Store & Donation Center
10.2020 - 03.2021
Correctional Officer
Lee Correctional Institution
12.2017 - 02.2018
Burlington County Institute of Technology