Tomica Rue
Schenectady
Summary
Dynamic Executive Assistant with a proven track record of delivering high-level administrative support to senior leadership. Proficient in travel management, expense tracking, and schedule coordination, ensuring seamless operations and optimal efficiency. Recognized for exceptional communication and organizational skills that enhance team productivity and foster positive relationships. Committed to driving success through meticulous attention to detail and proactive problem-solving.
Overview
18
18
years of professional experience
Work History
Office Manager
Adirondack Dental Lab
05.2022 - Current
- Served as focal point for all customer input and market intelligence for product improvements
- Supported marketing programs and campaigns with content and messaging to drive demand
- Managed trade show participation fostering new business partnerships
- Created and managed social media campaigns to increase brand engagement
- Captured new customers by optimizing business strategies and launching products to diversify offerings
- Supervised marketing staff, building competencies through strategic knowledge development
- Developed and applied techniques to boost search engine rankings
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets
- Streamlined office operations by implementing efficient filing systems and organizational strategies
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity
- Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts
Brand Ambassador/Talent Rep
Production Plus
01.2019 - Current
- Engaged in conversations with new individuals to enhance brand loyalty
- Boosted sales through effective collaboration with store staff to promote products in high-traffic areas
- Enhanced understanding of product benefits among consumers, driving sales increases
- Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations
- Communicated product information with confidence and educated consumers about company
- Increased social media presence for various brands by generating quality content during marketing events and sharing it on multiple platforms
- Strengthened relationships with retail partners by providing exceptional support, education, and communication on products and promotions
- Cultivated relationships with customers to enhance shopping satisfaction
- Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations
- Exceeded client expectations through timely event set-up, professional demeanor, and proactive problem-solving skills
- Developed lasting connections with industry professionals through networking at conferences, workshops, and other relevant gatherings
- Boosted brand visibility at major events by representing and speaking knowledgeably about products
- Conducted product demonstrations to highlight features and benefits, enhancing customer understanding
- Trained new brand ambassadors, ensuring consistency and quality in brand representation
- Built and maintained strong relationships with retail staff, ensuring brand prominence in stores
- Maintained knowledge of current promotions and product features.
- Greeted customers warmly and pleasantly answered inquiries
- Educated customers on product features and answered questions regarding product use
Front Desk Coordinator {TEMP}
BGIS
02.2018 - 03.2019
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Kept accounts in balance and ran daily reports to verify totals.
- Handled high volumes of incoming calls, directing callers to appropriate departments for prompt assistance.
- Dispatched technicians in response to planned and emergency situation
- Assist customers as necessary and serves as a representative for BGIS's mission and values
- Answered incoming phone calls and records relevant information
- Input maintenance contracts into appropriate software
- Reviewed current service processes and then refined the methods to make them more efficient
- Provided assistance in preparing documents for scanning, organization and maintaining inventory in storage
- Label and enter documents into the computer system and convert documents to various formats if needed
- Assisted in transferring data between systems and provide post-scanning quality assurance to ensure batches are complete, accurate, and of a high quality
- Maintained scanning equipment by running calibration tests and basic cleaning
- Other office duties as needed
Office Assistant 1
NYS Liquor Authority
07.2016 - 08.2017
- Answering phones lines
- Scan, print, copy and file various items
- Review data from multiple applications regarding disciplinary matters
- Collect/process civil penalty and bond payments
- Maintain records and files according to hearing decisions and state policy
- Prepare and mail correspondence (confidential and public info)
- Set up and run every other biweekly Full Board meeting via live feed during video conferences
- Coordinate with enforcement for suspensions/cancellations
- Provide secretarial support as requested
- Data entry and other general office duties as needed.
Composition Examination Assistant
NYS Education Department
12.2007 - 09.2013
- Received, organized and determined document formatting of RCT and Regents exams to be typed
- Typed correspondence, documents, records and other written material from various sources in final or draft form using a handwritten/marked copy, rough drafts and recordings or data
- Reviewed spelling, punctuation and also grammar, then discussed any problems with the editors
- Set up meeting rooms
- Answered multiple phone lines
- Maintain files
- Refers visitors, telephone calls, and messages to the appropriate staff members
- Prepared paperwork for reimbursement
- Made sure all paperwork was completed correctly and on time for education specialist to work
- Assisted on interview and training committees for new employees
- Safeguarded the integrity of examinations by maintaining strict confidentiality of test materials, scores, and personal information
- Performed other office duties as needed
Education
Certificate In Clerical Occupations - Business Management
South Bronx Job Corps
Administrative Support Certificate - Office Administration
Albany
Supervisor Certificate -
Albany
Associate in Business Administration - Business Administration
Mildred Elley College
Skills
- Document editing
- Proficient in Microsoft Word
- Data analysis with Excel
- Proficient in Microsoft Outlook
- Dictation
- Strong organizational skills
- Organizational filing systems
- Crisis management
- Accurate payroll data entry
- Expense report preparation
- Requisitions
- LATS program
- SFS
- Product marketing strategy
- Accurate data entry
- Efficient mail processing
- Problem-solving
- Client support
- Appointment scheduling
- Administrative coordination
Timeline
Office Manager
Adirondack Dental Lab
05.2022 - Current
Brand Ambassador/Talent Rep
Production Plus
01.2019 - Current
Front Desk Coordinator {TEMP}
BGIS
02.2018 - 03.2019
Office Assistant 1
NYS Liquor Authority
07.2016 - 08.2017
Composition Examination Assistant
NYS Education Department
12.2007 - 09.2013
Administrative Support Certificate - Office Administration
Albany
Supervisor Certificate -
Albany
Associate in Business Administration - Business Administration
Mildred Elley College
Certificate In Clerical Occupations - Business Management
South Bronx Job Corps
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