Overview
Work History
Education
Skills
Timeline
Generic
Tomica Rue

Tomica Rue

Administrative Assistant
Schenectady,NY

Overview

17
17
years of professional experience

Work History

Office Manager

Adirondack Dental Lab
Amsterdam, NY
05.2022 - Current
  • Served as focal point for all customer input and market intelligence for product improvements
  • Supported marketing programs and campaigns with content and messaging to drive demand
  • Managed trade show participation fostering new business partnerships
  • Created and managed social media campaigns to increase brand engagement
  • Captured new customers by optimizing business strategies and launching products to diversify offerings
  • Supervised marketing staff, building competencies through strategic knowledge development
  • Developed and applied techniques to boost search engine rankings
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records
  • Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services
  • Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving
  • Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets
  • Streamlined office operations by implementing efficient filing systems and organizational strategies
  • Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently
  • Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity
  • Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts

Brand Ambassador/Talent Rep

Production Plus
01.2019 - Current
  • Engaged in conversations with new individuals to enhance brand loyalty
  • Boosted sales through effective collaboration with store staff to promote products in high-traffic areas
  • Enhanced understanding of product benefits among consumers, driving sales increases
  • Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations
  • Communicated product information with confidence and educated consumers about company
  • Increased social media presence for various brands by generating quality content during marketing events and sharing it on multiple platforms
  • Strengthened relationships with retail partners by providing exceptional support, education, and communication on products and promotions
  • Cultivated relationships with customers to enhance shopping satisfaction
  • Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations
  • Exceeded client expectations through timely event set-up, professional demeanor, and proactive problem-solving skills
  • Developed lasting connections with industry professionals through networking at conferences, workshops, and other relevant gatherings
  • Boosted brand visibility at major events by representing and speaking knowledgeably about products
  • Conducted product demonstrations to highlight features and benefits, enhancing customer understanding
  • Trained new brand ambassadors, ensuring consistency and quality in brand representation
  • Built and maintained strong relationships with retail staff, ensuring brand prominence in stores
  • Maintained knowledge of current promotions and product features.
  • Greeted customers warmly and pleasantly answered inquiries
  • Educated customers on product features and answered questions regarding product use

Front Desk Coordinator {TEMP}

BGIS
Latham, NY
02.2018 - 03.2019
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Handled high volumes of incoming calls, directing callers to appropriate departments for prompt assistance.
  • Dispatched technicians in response to planned and emergency situation
  • Assist customers as necessary and serves as a representative for BGIS's mission and values
  • Answered incoming phone calls and records relevant information
  • Input maintenance contracts into appropriate software
  • Reviewed current service processes and then refined the methods to make them more efficient
  • Provided assistance in preparing documents for scanning, organization and maintaining inventory in storage
  • Label and enter documents into the computer system and convert documents to various formats if needed
  • Assisted in transferring data between systems and provide post-scanning quality assurance to ensure batches are complete, accurate, and of a high quality
  • Maintained scanning equipment by running calibration tests and basic cleaning
  • Other office duties as needed

Office Assistant 1

NYS Liquor Authority
07.2016 - 08.2017
  • Answering phones lines
  • Scan, print, copy and file various items
  • Review data from multiple applications regarding disciplinary matters
  • Collect/process civil penalty and bond payments
  • Maintain records and files according to hearing decisions and state policy
  • Prepare and mail correspondence (confidential and public info)
  • Set up and run every other biweekly Full Board meeting via live feed during video conferences
  • Coordinate with enforcement for suspensions/cancellations
  • Provide secretarial support as requested
  • Data entry and other general office duties as needed.

Administrative Assistant {TEMP}

Bergmann Associates
Albany, NY
11.2014 - 08.2015
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts
  • Maintained inventory of office supplies and placed orders
  • Coordinated travel arrangements for staff, ensuring cost-effective and timely accommodations and transportation

Executive Assistant

Center for Law and Justice
04.2014 - 09.2014
  • Prepare and edit correspondence, communications, presentations and other documents
  • File and retrieve documents and reference materials
  • Record, transcribe and distribute minutes of meetings
  • Answer and manage incoming calls
  • Receive and interact with incoming visitors
  • Interact with external clients
  • Review operating practices and implement improvements where necessary
  • Instruct, coach and train lower level staff
  • Respond to client inquiries and concerns through various media, including: telephone, e-mail, mail, and in-person meetings
  • Conduct client intake interviews
  • Completed corresponding record-keeping tasks, including paperwork and data entry
  • Provided intra-office and external community-based referrals as necessary via telephone, e-mail, mail, and in-person meetings
  • Contributing information for the preparation of reports, and providing input for the development of new initiatives
  • Others duties as assigned to enhance the capacity of the Center and its clients.

Composition Examination Assistant

NYS Education Department
Albany, NY
12.2007 - 09.2013
  • Received, organized and determined document formatting of RCT and Regents exams to be typed
  • Typed correspondence, documents, records and other written material from various sources in final or draft form using a handwritten/marked copy, rough drafts and recordings or data
  • Reviewed spelling, punctuation and also grammar, then discussed any problems with the editors
  • Set up meeting rooms
  • Answered multiple phone lines
  • Maintain files
  • Refers visitors, telephone calls, and messages to the appropriate staff members
  • Prepared paperwork for reimbursement
  • Made sure all paperwork was completed correctly and on time for education specialist to work
  • Assisted on interview and training committees for new employees
  • Safeguarded the integrity of examinations by maintaining strict confidentiality of test materials, scores, and personal information
  • Performed other office duties as needed

Education

Certificate In Clerical Occupations - Business Management

South Bronx Job Corps
Bronx, NY
01.1996 - 1 1997

Administrative Support Certificate - Office Administration

Albany
Albany, NY

Supervisor Certificate -

Albany
Albany, NY

Associate in Business Administration - Business Administration

Mildred Elley College
Albany, NY
05.2011 - 06.2013

Skills

Editing

Timeline

Office Manager

Adirondack Dental Lab
05.2022 - Current

Brand Ambassador/Talent Rep

Production Plus
01.2019 - Current

Front Desk Coordinator {TEMP}

BGIS
02.2018 - 03.2019

Office Assistant 1

NYS Liquor Authority
07.2016 - 08.2017

Administrative Assistant {TEMP}

Bergmann Associates
11.2014 - 08.2015

Executive Assistant

Center for Law and Justice
04.2014 - 09.2014

Associate in Business Administration - Business Administration

Mildred Elley College
05.2011 - 06.2013

Composition Examination Assistant

NYS Education Department
12.2007 - 09.2013

Certificate In Clerical Occupations - Business Management

South Bronx Job Corps
01.1996 - 1 1997

Administrative Support Certificate - Office Administration

Albany

Supervisor Certificate -

Albany

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Tomica RueAdministrative Assistant