Tomicca Cobb
Memphis,TN
Summary
Detail-oriented Caterer with 20 years of experience in foodservice management. Consistently delivered superior-quality client services when providing delicious meals, appetizers and beverages. Exceeded expectations to retain long-term, repeat customers. Hardworking and enthusiastic trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success. Experienced Caterer with several years in service industry. Skillfully delivers high-quality service and promote customer loyalty. Dedicated to team and business success.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Rec Leader
City of Memphis/Parks and Neighborhoods
Memphis
05.2022 - Current
- Answer telephone, help out in the center, general cleaning duties
- Managed timesheets for recreation attendants, instructors and coaches to provide prompt payment.
- Planned and evaluated recreation and athletic programs with recreation director to support community.
- Interviewed, trained and supervised part-time and seasonal personnel to perform job functions of recreation center.
- Coordinated staff volunteers to supervise events and facilitate scheduled activities.
Catering Assistant
Purely Delectable Catering
Southaven
04.1998 - Current
- Set up for events and break down at the end, help prepare food
- Delivered catered food and supplies to facility for on-time set-up.
- Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
- Maintained flexible work schedule to meet event needs.
- Provided friendly, courteous service to create memorable moments for guests.
- Cleaned and organized kitchen stations to promote team efficiency.
- Supervised and trained junior catering staff to carry out correct tasks and apply best practices.
Shift Leader
Pizza Hut
Memphis
09.2003 - 01.2006
- Work front counter, answer phone, open and closing duties
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets.
- Trained new employees and delegated daily tasks and responsibilities.
- Enforced company policies and regulations with employees.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Conducted performance reviews and provided staff with feedback and guidance.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Analyzed sales figures and identified areas for improvement.
Education
High school diploma -
Melrose High School
05.1993
Skills
- Warehouse Experience
- Order Picking
- RF Scanner
- Order Picker
- Packaging
- Delivery Driver Experience
- Retail sales
- Customer service
- Restaurant experience
- Shift management
- Cash register
- Cash handling
- Cooking
- Kitchen experience
- Food safety
- Food service
- Hospitality
- Food handling
- Meal preparation
- Hotel experience
- Dietary department experience
- Kitchen management
Certification
driver's license
Timeline
Rec Leader
City of Memphis/Parks and Neighborhoods
05.2022 - Current
Shift Leader
Pizza Hut
09.2003 - 01.2006
Catering Assistant
Purely Delectable Catering
04.1998 - Current
High school diploma -
Melrose High School