Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tomickia Russell

Stockton,CA

Summary

I am a highly self-motivated Individual with years of managing customer accounts, supervising of daily operations, administrative skills, clerical skills, data entry, inputting of payroll, excellent problem-solving skills, conduct interviews, hiring of associates, AR & AP, providing excellent customer service, lt banking, and oversea daily staffing and associates needs.


I am looking for a position where I can utilize my skills and professional work ethic towards continuous work stability and growth within an organization.

Overview

17
17
years of professional experience

Work History

Operations Supervisor

RugsUSA
08.2020 - 02.2025

My responsibilities were to oversea daily operations of clerical staff, warehouse associates, and maintenance team.

  • Shipping / Receiving/ Inventory
  • Create BOL's
  • Daily reports on productivity & forecast
  • Batch orders to forklift/ Op drives
  • assign clerical responsibilities to shipping clerks
  • correspond to customers, Overheads, and team members via Email, Slack, and Teams
  • Train new hires


  • conduct daily start up meetings
  • provide corrective actions
  • Annual associate performance reviews
  • Administrative duties
  • Data entry
  • Microsoft word
  • Excel
  • Outlook
  • WMS - Manhattan
  • Customer service
  • Assist drivers with Inbound and Outbound pickups
  • Preload trucks for scheduled pickup
  • Assist with year end Inventory
  • Cross trained in other departments
  • Go over safety, performance, productivity, and daily expectations with associates
  • PowerPoint
  • USPS
  • Ups
  • FedEx
  • Small parcel shipping
  • Ontrac
  • Transport and delivery product sister warehouse- Van delivery
  • Invoicing for billing
  • account receivable and account payable
  • maintain a clean facility/ provide duties to facilities team


Distribution Supervisor

Allen Distribution
11.2012 - 04.2020

My responsibilities were to oversea daily operations of clerical staff, warehouse associates, and maintenance team.

  • Conduct Interviews on staff hiring
  • Conduct training for staff and new hires
  • Conduct daily meetings
  • Enter and approve daily payroll in ADASH
  • ADP and Ulti-pro
  • Provide customer service to clients via email and phone
  • Daily billing for accounts
  • Write and conduct 30, 45, and 90 day reviews, and Annual reviews
  • WMS and Microsoft software
  • MS outlook email, Word, Excel
  • Greet and sign in clients
  • Answer and transfer phone calls
  • Assist management with daily needs
  • Travel and assist with opening of new offices
  • Daily Administrative Responsibilities
  • Shipping and Receiving
  • BOLs
  • LTL pick up and scheduling
  • Truckload pick
  • New client contracts
  • Build client relationships
  • Manage sales, clerk, and warehouse
  • Assist Manager with any task
  • Inventory
  • Customer relations
  • Data entry
  • Customer service
  • Small parcel shipping
  • USPS
  • Ups
  • FedEx
  • Ontrac

Administrative Asst./ Lead shipping Clerk

Global Connections
01.2008 - 10.2012

My responsibilities were to oversea daily operations of clerical staff, customer accounts, and warehouse team.

  • Respond to customer request via email and phone
  • Scan and log supporting documents
  • Daily bank deposits
  • Daily payroll
  • Apply payments to customer accounts
  • Greet and sign in clients
  • Answer and transfer phone calls
  • Assist management with daily needs
  • Billing
  • Conduct Interviews on hiring staff
  • Oversee daily operations and staff
  • Verify data integrity and accuracy
  • Shipping and receiving
  • Go through daily mail
  • Internet research
  • Daily Administrative responsibilities
  • Data entry
  • Microsoft word
  • Excel
  • Outlook
  • Email
  • Fax
  • Customer service
  • process and follow up on customer orders


  • Process payments
  • USPS
  • Ups
  • FexEx
  • Small parcel shipping
  • Ontrac

Education

High School Diploma -

Liberty High / Lodi High
Lodi, CA
06-1993

Skills

  • Communication
  • Customer Service
  • Leadership
  • Problem-solving

Timeline

Operations Supervisor

RugsUSA
08.2020 - 02.2025

Distribution Supervisor

Allen Distribution
11.2012 - 04.2020

Administrative Asst./ Lead shipping Clerk

Global Connections
01.2008 - 10.2012

High School Diploma -

Liberty High / Lodi High