Tomika Ross
Birmingham,AL
Summary
Driven professional with a proven track record at Rocky Heights Printing & Binding, excelling in workplace cleanliness and time management. Demonstrated ability to exceed production targets and enhance operational efficiency. Skilled in product packaging and fostering client relations, ensuring quality and customer satisfaction. Looking to obtain a responsible position in a company where my experience and proficiency will allow me the opportunity for growth. Well-organized professional equipped with varied experiences in administrative roles. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily.
Overview
9
9
years of professional experience
Work History
Production Worker
Rocky Heights Printing & Binding
04.2019 - 09.2024
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
- Organized work to meet demanding production goals.
- Met or exceeded daily production targets consistently through efficient task execution and effective time management skills.
- Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
- Assisted in training new employees on production processes, ensuring a seamless integration into the team.
Receptionist
Clastran
08.2018 - 04.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Streamlined administrative tasks, such as filing and data entry, to support office efficiency.
Order Packer
Schnellecke Logistics
02.2016 - 08.2018
- Improved order accuracy by diligently following packing guidelines and double-checking items before packaging.
- Supported quality assurance initiatives by inspecting incoming products for defects or damage prior to packing them for shipment.
- Prepared special shipments requiring additional care or handling according to specific instructions provided by customers or supervisors.
- Met or exceeded daily quota targets through focused time management and prioritization of tasks.
- Enhanced warehouse efficiency by maintaining a clean and organized work area, allowing for easier access to products and supplies.
Education
Diploma - Medical Administrative Assistant
Ultimate Medical Acedemy
06.2025
High School Diploma -
Wenonah High School
Birmingham, AL05.2000
Skills
Workplace Cleanliness
Product packing
Product Packaging
Product Assembly
Telephone skills
Data Entry
Time Management
Organization skills
Verbal and written communication
Customer/Client relations
Timeline
Production Worker
Rocky Heights Printing & Binding
04.2019 - 09.2024
Receptionist
Clastran
08.2018 - 04.2019
Order Packer
Schnellecke Logistics
02.2016 - 08.2018
Diploma - Medical Administrative Assistant
Ultimate Medical Acedemy
High School Diploma -
Wenonah High School
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