TOMIKO CHAVIS

IT PROFESSIONAL SYSTEMS MANAGEMENT | NETWORK MANAGEMENT | PROJECT MANAGEMENT 1 Security Project Management Client/Server Optimization Application Testing Technical Troubleshooting Internet Technologies Quality Assurance Relationship Building Internal Controls Cross-Team Collaboration Process Improvement Innovative, IT strategist with excellent understanding of building and implementing IT infrastructure to improve applications performance and systems integrity. Outstanding managerial, technical, and process improvement abilities. Superior aptitude in risk analysis, prioritizing competing objectives in challenging environments to achieve project goals. Proven ability to design flexible, integrated, easily maintained, and operationally effective systems that drive business development and produce company revenue. Accomplished, diplomatic, politically astute, and persuasive communicator, able to convey complex technical subjects clearly to diverse audiences from C-level executives to technical teams, to administrative staff. BENCHMARKS & MILESTONES Maintain IT systems to provide efficiencies and competitive advantages for the company Define technology solutions and services to achieve specific business strategy and goals Ensure systems support and maintenance expenditures land on schedule and on budget Spearhead IT processes for asset, change, incident, and configuration management Direct Oracle application support infrastructure and processes Develop solutions that improve the quality, effectiveness, and efficiency of business systems and workflow Comply with all technical specifications and corporate standards for IT systems operations Promote collaborative work culture that encourages optimal individual contribution to group effort Savvy information technology and systems Director of Technology with 20+ years of progressive network administration, troubleshooting and PC hardware and software experience. Develops and implements IS policies and procedures. Manages functional and technological application support. Technical expert in applying strategic direction, practical implementation and multiple systems support to accomplish corporate IT and data security initiatives.