Tomiko Hankins

• Self-motivated, with a strong sense of personal responsibility.
• Worked effectively in fast-paced environments.
• Skilled at working independently and collaboratively in a team environment.

▪︎Excellent communication skills, both verbal and written.

• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Excellent communication skills, both verbal and written.
• Adaptable and proficient in learning new concepts quickly and efficiently.
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• Checked patient vitals such as temperature, blood pressure, and blood sugar
• Answered call lights and supported patient comfort and safety by adjusting bed rails
• Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
• Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
• Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
• Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
• Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
• Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.

• Ensured HIPAA compliance by adhering to strict confidentiality guidelines when handling sensitive patient information.
• Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
• Processed medical records requests from outside providers according to facility, state, and federal law.
• Scanned medical records in digital format for easy retrieval and accessibility.
• Maintained patient confidence by keeping patient records information confidential.
• Printed and photocopied documents to provide patients with copies of medical records.
• Maintained patient records systems by archiving, scaning and indexing important documents and files.
• Reviewed charts and flagged incomplete or inaccurate information.