Tomiko Jones
Augusta,GA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
18
18
years of professional experience
Work History
Assistant Manager
Dollar Tree
03.2021 - 12.2022
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Monitored security and handled incidents calmly.
Culinary Management Non-Commissioned Officer
United States Army
10.2009 - 03.2021
- Maintained kitchen hardware and repaired tools or ordered equipment.
- Scheduled kitchen staff of 10 people.
- Motivated team of 10 employees to maintain high standards of food preparation and efficiency for 8+ hours per shift.
- Disciplined and dedicated to meeting high-quality standards.
- Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas.
- Trained and managed kitchen personnel and supervised related culinary activity.
- Developed and remained accountable for safety, quality, consistency and adherence to standards.
- Monitored and controlled overhead and production costs with responsibility for profit and loss.
- Manage 10 culinary personnel in service to 400 customer base.
- Oversaw kitchen operations for Spartan DFAC and Fort Stewart Garrison and field exercises.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Assisted in preparation for and executive command level inspections for personnel and administration areas.
- Reviewed legal documentation and recommended appropriate actions or forwarded to higher headquarters for resolution.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Addressed emergency situations encountered following policies, procedures and strategies.
- Prepared and submitted detailed reports for official assignments and investigations.
- Completed mobile and foot patrols in assigned area to identify and deter criminal activities.
- Answered emergency calls for help from citizens and business owners.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Protected business integrity by ensuring all personnel requiring access to high-security areas go through correct levels of approval.
Pediatric Dental Assistant
School Of Dentistry AU
09.2004 - 10.2009
- Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
- Educated patients by giving oral hygiene, plaque control and postoperative instructions.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
- Sanitized trays, instruments and surfaces for clean dental office setting and patient safety.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Sterilized rooms and prepped equipment and instruments for [Number] procedures daily.
- Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
- Explained treatment procedures and instructed patients on home care guidelines.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Documented patient dental health information, medical history and vital signs for future reference.
- Assisted dentists, hygienists and other personnel by handing appropriate tools and supplies needed for procedures.
- Prepared and arranged instruments, medications and required materials for dental procedures.
- Assisted dentists by passing instruments, suctioning intraoral fluids, adding water and mixing materials for fillings, casts and impressions.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges and other dental prosthetics.
- Staged tray for procedures by arranging dental instruments and equipment.
- Prepared comprehensive radiological images, allowing supervisory dental staff to spot cavities, tooth decay and areas needing treatment.
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
- Helped dentists restore teeth by applying permanent and temporary fillings and crowns.
Education
Associate of Applied Science - Dental Assisting
Augusta Technical College
Augusta, GAAssociate of Science - Occupational Therapy
Augusta Technical College
Augusta, GA06.2025
Skills
- Stage Shows
- Vendor Performance Monitoring
- Performance Tracking and Evaluations
- Executive Calendars
- Virtual Learning Management
- Simulation Leadership
- Training Program Design
- Operating Radios
- Emergency Dental Care
- Advising Patients
- Treatment Room Preparation
- Taking Medical and Dental Histories
Timeline
Assistant Manager
Dollar Tree
03.2021 - 12.2022
Culinary Management Non-Commissioned Officer
United States Army
10.2009 - 03.2021
Pediatric Dental Assistant
School Of Dentistry AU
09.2004 - 10.2009
Associate of Applied Science - Dental Assisting
Augusta Technical College
Associate of Science - Occupational Therapy
Augusta Technical College
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