Tomiko McElroy
Little Elm,TX
Summary
Seeking an Assistant General Manager role where I can utilize my leadership, organizational and problem-solving abilities to ensure success. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Front Desk Supervisor
Fairfield Inn Plano/ Frisco
Plano, TX
04.2024 - Current
- Managed various tasks to ensure guest satisfaction.
- Inventory Management.
- Showcased leadership by guiding team to achieve organizational goals.
- Resolved complex issues efficiently.
- Optimized critical thinking processes for improved decisions.
- Implemented strategies for resolving conflicts.
- Oversaw team performance and provided guidance.
- Exhibited keen observation for maintaining precision in tasks.
- Managed customer relationships effectively.
- Vendor Management.
- Scheduling.
Front Desk Associate
Fairfield Inn Plano/ Frisco
Plano, TX
09.2022 - 04.2024
- Manager on Duty Training
- Front Desk Supervisor Training.
- Kitchen Duty Training.
- Housekeeping Duty Training.
- Strengthened customer connections essential for sustained success.
- Developed unique visual assets.
- Executed ordering processes efficiently.
- Cash handling experience.
CSR/Asst.
F.E.S
Roeland Park, KS
08.2018 - 06.2022
- Executed marketing strategies with a focus on brand growth.
- Enhanced customer engagement through strategic sales techniques.
- Delivered excellent customer support in high-pressure environments.
Counselor
Slim4Life
Dallas, TX
07.2020 - 04.2021
- Provided expert advice tailored to specific needs.
- Enhanced overall customer satisfaction.
- Handled cash with accuracy.
- Specialized in precise contract detailing.
Shuttle Supervisor
Inter-Rail Transport
Argentine, KS
08.2016 - 06.2018
- Led and managed team operations.
- Led comprehensive training programs for employees.
- Performed various tasks on the production line efficiently.
- Ensured consistent cleanliness of truck interiors and exteriors.
Education
2 Years -
Texarkana Community College
Texarkana, TX01.2016
Diploma -
Fouke HS
Fouke, AR01.2014
Skills
- Hospitality services
- High-Value Customer Options
- System Maintenance
- Cash Handling Expertise
- Strong leadership
- Team building and supervision
- Employee Training
- Guest relations
- Time management
- Scheduling and planning
Certification
TABC CERTIFIED, 01/27/24
Timeline
Front Desk Supervisor
Fairfield Inn Plano/ Frisco
04.2024 - Current
Front Desk Associate
Fairfield Inn Plano/ Frisco
09.2022 - 04.2024
Counselor
Slim4Life
07.2020 - 04.2021
CSR/Asst.
F.E.S
08.2018 - 06.2022
Shuttle Supervisor
Inter-Rail Transport
08.2016 - 06.2018
2 Years -
Texarkana Community College
Diploma -
Fouke HS
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