Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Work Preference
Languages
Timeline
Generic

Tomineka S Padmore

Clerk
Howard Beach,NY

Summary

Results-driven Office Administrator with extensive experience at the United States Post Office, specializing in enhancing customer service and team performance. Demonstrated expertise in employee supervision and problem-solving, contributing to streamlined operations. Proficient in data entry and maintaining confidentiality, ensuring high-quality service delivery. Career goals include leveraging administrative skills to drive operational excellence in future roles.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Clerk

United States Post Office
Brooklyn, NY
03.1997 - Current
  • Organized physical files on an ongoing basis to ensure efficient retrieval times.
  • Collaborated with team members to complete tasks efficiently and meet deadlines.
  • Followed confidentiality rules to preserve data quality and reduce potential information compromise.
  • Processed customer orders promptly and accurately.
  • Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
  • Opened, sorted and routed incoming mail and prepared outgoing mail.
  • Delivered high-quality customer service through deep commitment to knowledge and performance.
  • Identified needs of customers promptly and efficiently.
  • Completed day-to-day duties accurately and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Worked with cross-functional teams to achieve goals.

Time & Attendance Supervisor

United States Post Office
Brooklyn, NY
08.2018 - 08.2019
  • Worked closely with human resources to support employee management and organizational planning.
  • Monitored employee attendance, addressing any punctuality or absenteeism issues.
  • Evaluated employee performance through periodic reviews and documented results accordingly.
  • Directed and supervised team of 15 employees in daily operations.
  • Evaluated needs of departments and delegated tasks to optimize overall production.
  • Oversaw quality control to identify inconsistencies and malfunctions.
  • Maintained positive working relationship with fellow staff and management.
  • Led weekly team meetings to discuss progress, address issues, and plan future actions.
  • Conducted regular performance evaluations, providing constructive feedback and setting individual goals.
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.
  • Provided guidance and direction to subordinates regarding job duties and responsibilities.
  • Collaborated with other departments to coordinate workflow processes between teams.
  • Streamlined workflow processes, reducing project completion times.
  • Tracked progress on projects and provided timely feedback to staff members.
  • Fostered a positive and motivating work environment, leading to an increase in team morale.
  • Complied with company policies, objectives and communication goals.
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Coordinated with other department supervisors to ensure smooth workflow and project alignment.
  • Updated and maintained databases with current information.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Managed inventory and supplies to ensure materials were available when needed.
  • Maintained updated knowledge through continuing education and advanced training.
  • Completed day-to-day duties accurately and efficiently.

Office Clerk

United States Post Office
Brooklyn, NY
04.2016 - 08.2018
  • Scheduled meetings and coordinated materials to be distributed to attendees.
  • Provided administrative support such as typing documents, filing paperwork, photocopying, scanning documents, and faxing documents.
  • Utilized office equipment such as printers, copiers, and fax machines efficiently.
  • Created, updated and maintained detailed documents, charts, and spreadsheets to sort company information.
  • Maintained confidentiality of sensitive information and documents.
  • Performed data entry tasks into various databases as needed.
  • Answered multi-line telephone system and routed calls to appropriate personnel.
  • Kept office records organized and supplies well-stocked for optimal team performance.
  • Maintained filing systems, both electronic and physical, for easy document retrieval.
  • Opened, sorted and routed incoming mail and prepared outgoing mail.
  • Ordered office supplies and managed inventory to ensure a well-stocked office.
  • Operated photocopiers and scanners, facsimile machines and personal computers.
  • Assisted in the onboarding process for new hires by preparing workspaces and materials.
  • Organized and scheduled meetings and appointments for management.
  • Typed, formatted and edited correspondence and other documents.
  • Managed daily office operations and maintained a clean and efficient workspace.

Education

CPR,, AED And First Aid

National Health Care Provider Solutions
Las Vegas, NV
01-2021

Lean Six Sigma Green/Yellow Belt

ExpertRating
New York, NY
06.2018 - 08.2018

Certified Nursing Assistant

Municipal Training Center
444 Court Street
06-1990

GED -

Virginia Department of Education
Richmond , Virginia
02-1989

Skills

  • Data entry
  • File management
  • Office administration
  • Customer service
  • Record keeping
  • Inventory management
  • Time management
  • Document preparation
  • Performance evaluation
  • Meeting coordination
  • Confidentiality compliance
  • Problem solving
  • Employee supervision
  • Analytical thinking
  • Outgoing mail preparation
  • Document typing and formatting
  • Reliable and punctual
  • Office supply management
  • Mail processing
  • Mail distribution
  • Teamwork
  • Equipment troubleshooting
  • Professionalism
  • Schedule and calendar management

Certification

  • Certified in Labor Relations
  • Certified in Worker's Compensation
  • Labor Relations
  • Certified in Labor Unions
  • Cyber security

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimePart TimeContract Work

Work Location

RemoteHybrid

Important To Me

Flexible work hoursWork from home optionCareer advancementCompany Culture

Languages

English
Native language
English
Advanced (C1)
C1

Timeline

Time & Attendance Supervisor

United States Post Office
08.2018 - 08.2019

Lean Six Sigma Green/Yellow Belt

ExpertRating
06.2018 - 08.2018

Office Clerk

United States Post Office
04.2016 - 08.2018

Clerk

United States Post Office
03.1997 - Current

CPR,, AED And First Aid

National Health Care Provider Solutions

Certified Nursing Assistant

Municipal Training Center

GED -

Virginia Department of Education

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