Tomir Griffis
Charlotte,NC
Summary
Customer-focused, performance-driven individual with experience in various areas. Strong ability to develop strategic plans and drive execution to increase business growth, development, and revenues. Dedicated leader equipped with an entrepreneurial mindset, advanced technical skills, and exceptional customer service delivery.
Overview
6
6
years of professional experience
Work History
Substitute Teacher
CMS SCHOOLS
08.2023 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
Administrative Assistant
RHA Health Services
12.2022 - 08.2023
- Answer telephones and give information to callers, take messages or direct to the appropriate individuals
- Create, maintain, and enter information into databases
- Setup and manage paper or electronic filing systems, record information, update paperwork, or maintain documents, such as employment status, benefits, and plans
- Operate office equipment and arrange for repairs when equipment malfunctions.
ACES Group Leader
Guilford County Schools
08.2021 - 06.2022
- Established and enforced rules for behavior and procedures for maintaining order among the students for whom they are responsible
- Provided a variety of materials and resources for children to explore, manipulate, and use, both in learning activities and in imaginative play
- Organized and lead activities designed to promote physical, mental, and social development, such as games, arts and crafts, music, and storytelling.
Nursing VP - Assistant (Intern)
AuthoraCare Collective
01.2022 - 05.2022
Administrative Assistant - Benefits Consultant (Work Study)
East Carolina University - Human Resources
01.2019 - 05.2019
- Answered telephones and gave information to callers, took messages, or transfer calls to appropriate individuals
- Created, maintained, and entered information into databases
- Set up and managed paper or electronic filing systems, recorded information, updated paperwork, or maintained documents, such as employment status, benefits plans, etc
- Operated office equipment, such as fax machines, copiers, or phone systems and arranged for repairs when equipment malfunctions.
Customer Service Representative
Verizon Wireless, Conduit Global
05.2018 - 01.2019
- Conferred with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints
- Promoted company products, services, and savings plans when appropriate
- Checked to ensure that appropriate changes were made to resolve customers' problems.
Education
Bachelor of Science - Health Services Management
East Carolina University
Greenville, NC05.2022
Skills
- Computer Proficiency
- Communication
- Conflict Resolution
- Organization
- Teamwork
- Time Management
Timeline
Substitute Teacher
CMS SCHOOLS
08.2023 - Current
Administrative Assistant
RHA Health Services
12.2022 - 08.2023
Nursing VP - Assistant (Intern)
AuthoraCare Collective
01.2022 - 05.2022
ACES Group Leader
Guilford County Schools
08.2021 - 06.2022
Administrative Assistant - Benefits Consultant (Work Study)
East Carolina University - Human Resources
01.2019 - 05.2019
Customer Service Representative
Verizon Wireless, Conduit Global
05.2018 - 01.2019
Bachelor of Science - Health Services Management
East Carolina University
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