Tomisha Montgomery
Reno,NV
Summary
Dynamic and detail-oriented professional with a strong work ethic and proven machinery operation skills at S & S Acrivewear. Recognized for enhancing production efficiency and maintaining strict quality control, consistently exceeding daily quotas. Adept at problem-solving and fostering teamwork, ensuring compliance with industry regulations while optimizing workflow processes.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Production Worker/Material Handler
S&A Automotive
- Operated machinery to assemble products efficiently and accurately.
- Conducted quality control inspections to ensure product standards met specifications.
- Collaborated with team members to streamline production processes and reduce downtime.
- Trained new staff on safety protocols, equipment usage, and production techniques.
- Monitored inventory levels and reported discrepancies to maintain optimal stock levels.
- Implemented process improvements that enhanced workflow efficiency and reduced waste.
- Assisted in troubleshooting equipment malfunctions to minimize production delays.
- Maintained clean and organized work environment to adhere to safety regulations.
- Followed safety procedures and guidelines to maintain safe working environments.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
- Resolved issues quickly to maintain productivity goals.
- Organized work to meet demanding production goals.
- Performed routine quality checks on finished products, ensuring adherence to company standards before shipping out units.
- Ensured accurate product labeling, reducing instances of customer dissatisfaction due to mismarked items.
- Assisted with troubleshooting equipment issues, quickly resolving problems to minimize downtime and maintain production targets.
- Managed inventory levels to prevent production delays.
- Provided support during equipment maintenance, minimizing downtime and ensuring consistent production output.
- Ensured timely delivery of products by coordinating effectively with logistics team.
- Contributed to product innovation by providing feedback on production challenges.
- Maintained clean and safe work environment, adhering to health and safety protocols.
- Enhanced production line efficiency by streamlining assembly processes.
- Maintained organized work area by cleaning and removing hazards.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
- Assembled products according to changing daily work orders and specific customer needs.
- Prepared reports and technical documentation of day-to-day production processes.
- Operated forklifts and pallet jacks to move materials efficiently within warehouse environment.
- Coordinated inventory management, ensuring accurate tracking of stock levels and locations.
- Conducted regular inspections of equipment to maintain safety standards and prevent operational delays.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Conducted routine maintenance checks on material handling equipment to ensure optimal functioning throughout daily operations.
- Expedited order fulfillment by accurately picking, packing, and shipping products to customers.
- Attached identifying tags to containers to mark with identifying shipping information.
- Unloaded incoming shipments to verify accuracy of deliveries and check possible damages.
- Received and unpacked shipments and new equipment as directed.
- Adhered to strict quality control measures, inspecting inbound shipments for accuracy and condition upon arrival.
- Ensured accurate record-keeping through diligent documentation of all material transactions and movements within the warehouse.
- Streamlined warehouse operations by organizing inventory efficiently, leading to quicker retrieval times.
- Improved safety standards, conducting thorough inspections of material handling equipment.
- Enhanced teamwork and morale with regular, hands-on training sessions for new hires.
- Optimized storage solutions, creating more efficient use of warehouse space.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Assembled pallets and crates for secure transportation of materials.
Machine Operator/Assembler/Picker/Packer
S & S Acrivewear
10.2021 - 07.2025
- Monitored equipment performance, identifying and resolving operational issues promptly.
- Collaborated with team members to optimize production efficiency and workflow processes.
- Trained new operators on machinery setup, safety procedures, and quality standards.
- Documented production data accurately, ensuring compliance with industry regulations and standards.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Adhered to strict quality control measures, guaranteeing consistent product output that met or exceeded customer expectations.
- Ensured accurate documentation of production data for analysis and continuous improvement efforts.
- Improved energy efficiency, adjusting machines to operate at optimal levels without compromising output.
- Maintained meticulous records of machine performance and maintenance activities, supporting continuous improvement efforts.
- Operated and controlled Type, Type and Type equipment.
- Operated hand and power tools safely while adhering to workplace safety standards.
- Maintained organized workstations, ensuring tools and materials were readily available for production needs.
- Documented assembly procedures and maintained accurate records of production activities for compliance purposes.
- Demonstrated a strong work ethic by consistently arriving on time, prepared to begin work immediately, and contributing positively to the team''s overall success.
- Consistently met or exceeded daily production quotas while maintaining exceptional quality standards in all completed assemblies.
- Contributed to a positive work environment by offering assistance when needed and maintaining open communication with colleagues.
- Ensured timely order fulfillment with efficient prioritization of tasks for various projects simultaneously.
- Gained expertise in operating multiple types of tools and machinery essential for efficient assembly processes, resulting in increased versatility within the role.
- Maintained clean and safe work environment, adhering to health and safety protocols.
Transportation Driver
GOODWILL INDUSTRIES OF SACRAMENTO
08.2018 - 09.2021
- Operated various transportation vehicles to ensure timely deliveries and maintain safety standards.
- Conducted pre-trip inspections to verify vehicle safety and compliance with regulations.
- Navigated routes effectively, optimizing delivery schedules and minimizing delays.
- Assisted in training new drivers on operational protocols and safety practices.
- Maintained accurate records of deliveries, fuel usage, and vehicle maintenance logs.
- Demonstrated excellent time management skills, consistently meeting tight deadlines and maintaining punctuality for all scheduled routes.
- Enhanced customer satisfaction by providing timely and professional transportation services.
- Communicated effectively with customers regarding shipment statuses, delays, or any other pertinent information.
- Adhered to traffic laws while navigating various weather conditions, maintaining a clean driving record throughout tenure.
- Performed thorough pre-and post-trip vehicle inspections to ensure proper function and safety of equipment.
- Utilized strong problem-solving skills to address unexpected issues that arose during transport or delivery processes swiftly.
- Checked in with dispatch service and updated with current location.
- Reported any mechanical issues promptly to fleet maintenance personnel for timely repairs, reducing downtime.
- Efficiently loaded and unloaded cargo using appropriate tools and equipment to minimize damage risk.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
- Followed all relevant traffic laws and safety regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
- Completed routine maintenance on truck to keep in working order.
Housekeeper/Front Desk
Motel 6 Hotel
06.2015 - 07.2018
- Oversaw daily cleaning operations, ensuring high standards of cleanliness and guest satisfaction.
- Trained new staff on effective cleaning techniques and safety protocols.
- Implemented efficient cleaning schedules, optimizing workflow and time management.
- Developed and maintained inventory management system for cleaning supplies and equipment.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
- Improved room readiness efficiency with thorough inspection and timely reporting of maintenance issues.
- Changed bed linens and collected soiled linens for cleaning.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
Office Assistant/Dispatcher/Accounting
INTEGRITY STAFFING SOLUTIONS
04.2012 - 05.2015
- Managed office communications, ensuring timely response to inquiries and efficient information flow.
- Coordinated schedules and appointments for staff, optimizing time management and resource allocation.
- Assisted in maintaining organized filing systems, improving document retrieval and storage efficiency.
- Supported daily operational tasks by preparing reports and presentations for team meetings.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Increased team productivity, organizing and scheduling appointments and meetings without overlap.
- Improved office supply inventory management, reducing unnecessary expenditures by regularly auditing and ordering supplies.
- Improved data accuracy, entering and updating records in database with keen eye for detail.
- Input data into spreadsheets and databases.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Processed incoming and outgoing mail and packages according to established procedures.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of Number fleet vehicles.
- Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
- Maintained updated and detailed records of calls in physical and electronic database.
- Tracked delivery progress to identify possible delays and provide real-time updates to customers.
- Generated reports to track deliveries and maintain proper records and documentation.
Warehouse Worker/Machine Operator/Forklift Driver
Integrity Staffing Solutions Inc.
10.2008 - 03.2012
- Operated forklifts and pallet jacks to efficiently move inventory within warehouse environments.
- Conducted regular inventory checks to ensure accurate stock levels and reduce discrepancies.
- Collaborated with team members to streamline order picking processes, enhancing overall productivity.
- Trained new warehouse staff on safety protocols and operational procedures, fostering a culture of compliance.
- Implemented improved storage solutions that optimized space utilization and accessibility of products.
- Monitored equipment maintenance schedules, ensuring minimal downtime and operational efficiency across shifts.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as Number pounds.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- Increased accuracy of inventory records through meticulous documentation and regular audits.
- Enhanced warehouse efficiency by organizing inventory in logical manner, facilitating quicker retrieval times.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Assembled pallets and crates for secure transportation of materials.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Operated machinery efficiently to maintain production flow and meet quality standards.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Complied with company and OSHA safety rules and regulations.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
- Optimized machine output to meet production targets, carefully scheduling machine runs and maintenance.
- Ensured product consistency, closely monitoring machine outputs and making necessary adjustments.
- Placed orders for materials and equipment with vendors.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Improved warehouse efficiency by expertly operating forklifts to move, stack, and organize materials.
- Unloaded trucks and rail cars and moved materials to staging area.
- Loaded warehouse trailers using Type forklift.
- Transported goods between warehouse locations according to shipment and storage needs.
- Safely operated lift beams, swivel-hooks, hoists and forklifts.
- Expedited order fulfillment processes by swiftly moving items from storage areas to shipping docks when needed.
Customer Service Representative
Teleperformance USA
07.2005 - 09.2008
- Addressed customer inquiries to ensure satisfaction and foster positive service experience.
- Negotiated solutions with dissatisfied customers, turning potential negative reviews into positive testimonials.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Customer Service Representative
Northwest Nevada Telco.
10.2001 - 06.2005
- Assisted customers with inquiries and provided product information to enhance satisfaction.
- Resolved customer complaints efficiently through active listening and problem-solving techniques.
- Processed transactions accurately using point-of-sale systems to ensure smooth operations.
- Maintained knowledge of products and services to address customer needs effectively.
- Handled returns and exchanges promptly, fostering positive customer relationships.
- Documented customer interactions in CRM software for future reference and follow-up actions.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
- Negotiated solutions with dissatisfied customers, turning potential negative reviews into positive testimonials.
- Addressed customer inquiries to ensure satisfaction and foster positive service experience.
Education
BBA - Business Administration And Management
Post University
Waterbury, CTHigh School Diploma - General Studies
Procter R. Hug High School
Reno, NV06.1998
Skills
- Strong work ethic
- Good communication
- Attention to detail
- Machinery operation
- Workplace safety
- Teamwork and collaboration
- Problem-solving
- Machinery operations
- Computer skills
- Assembly and production
- Equipment operation
- Power and hand tools
- Machine maintenance
- Forklift and pallet jack operation
- Manufacturing experience
- Basic math
- Shipping and labeling
- Forklift operation
- Manufacturing
- Manual machining
- Assembly procedures
- Equipment monitoring
- Machine programming
- Regulatory compliance
- Specification compliance
- Operational control
- Modifications and adjustments
- Organizational skills
- Time management
- Multitasking Abilities
- Team building
- Multitasking and organization
- Documentation and reporting
- Inventory control
Certification
- COMMERCIAL DRIVERS LICENSE, Nevada Trucking School
Timeline
Machine Operator/Assembler/Picker/Packer
S & S Acrivewear
10.2021 - 07.2025
Transportation Driver
GOODWILL INDUSTRIES OF SACRAMENTO
08.2018 - 09.2021
Housekeeper/Front Desk
Motel 6 Hotel
06.2015 - 07.2018
Office Assistant/Dispatcher/Accounting
INTEGRITY STAFFING SOLUTIONS
04.2012 - 05.2015
Warehouse Worker/Machine Operator/Forklift Driver
Integrity Staffing Solutions Inc.
10.2008 - 03.2012
Customer Service Representative
Teleperformance USA
07.2005 - 09.2008
Customer Service Representative
Northwest Nevada Telco.
10.2001 - 06.2005
Production Worker/Material Handler
S&A Automotive
BBA - Business Administration And Management
Post University
High School Diploma - General Studies
Procter R. Hug High School