Tomislav Okmažić
Web Developer
Pula,18
Summary
Proven Web Developer and seasoned Bar Owner, adept in multitasking and adaptability, significantly enhanced client satisfaction and team performance at CMG Expert in HTML, CSS, and inventory management, excel in creating innovative solutions and fostering strong customer relationships, driving efficiency and loyalty.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work History
Restaurant Waiter
Laton D.o.o.
2023.02 - Current
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
- Supported needs of 10 person wait staff who attended to specific needs of countless customers daily for pub restaurant with social relevancy and intentionality
- Maintained clean and organized dining areas for optimal guest experience
Bar Owner
Oldfriends D.o.o.
2022.03 - 2023.01
- Established strong relationships with law enforcement agencies to proactively address potential issues related to patron safety or alcohol-related incidents.
- Managed cash flows by accurately tracking daily transactions, deposits, invoices payments, and payroll processing.
- Implemented employee training programs focused on product knowledge, sales techniques, and customer service skills to improve overall team performance.
- Implemented inventory control systems to reduce waste and maintain optimal stock levels for efficient operations.
- Developed diverse drink menu featuring innovative cocktails and high-quality spirits to attract wider clientele.
- Developed strong rapport with regular patrons through attentive service and personalized engagement that fostered loyalty among customers.
- Increased sales by 10%
Web Developer
CMG
2018.11 - 2020.05
- Coded websites using HTML, CSS, JavaScript, and jQuery languages.
- Planned website development, converting mockups into usable web presence with HTML, JavaScript, AJAX, and JSON coding.
- Provided front-end development support, creating visually appealing designs that aligned with brand standards.
- Enhanced user experience by implementing responsive web design and optimizing website performance.
- Multi-tasked across multiple functions and roles to meet deadlines and organizational expectations.
- Developed custom web applications, resulting in tailored solutions for client needs.
Warehouse Manager
Hervis
2017.12 - 2018.11
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
- Optimized transportation logistics, securing reliable carriers at competitive rates for efficient delivery times.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
Education
High School Diploma -
Tehnicka Skola Pula
Pula 2014.09 - 2018.05
Skills
Problem-Solving
Multitasking Abilities
Adaptability
Problem-solving aptitude
Time Management
Attention to Detail
Warm and Friendly
Multitasking
Team Player
Languages
Croatian
Native language
English
Advanced
C1
Timeline
Restaurant Waiter
Laton D.o.o.
2023.02 - Current
Bar Owner
Oldfriends D.o.o.
2022.03 - 2023.01
Web Developer
CMG
2018.11 - 2020.05
Warehouse Manager
Hervis
2017.12 - 2018.11
High School Diploma -
Tehnicka Skola Pula
2014.09 - 2018.05
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