Summary
Overview
Work History
Education
Skills
Timeline
Generic

Tomisue Barela

Las Vegas,NV

Summary

Proven track record in enhancing property value and tenant satisfaction at Equilibrium Properties, showcasing expertise in budget management and exceptional tenant relations. Achieved significant reductions in vacancy rates through strategic marketing and efficient maintenance coordination. Skilled in staff supervision and adept at navigating real estate laws, consistently delivering above-market results.

Overview

12
12
years of professional experience

Work History

Senior Property Manager

Equilibrium Properties
06.2018 - 04.2024
  • Maintained meticulous records of all property transactions, including leases, renewals, and terminations.
  • Investigated and resolved any tenant complaints.
  • Reduced vacancy rates by implementing effective marketing strategies to attract quality tenants.
  • Streamlined property management processes for improved efficiency and cost savings.
  • Increased tenant satisfaction by promptly addressing maintenance issues and concerns.
  • Coordinated with legal counsel to resolve complex tenant disputes, protecting property owner interests.
  • Conducted regular property inspections to ensure compliance with safety regulations and company standards.
  • Attracted tenants by advertising vacancies and personally showed units to potential renters.
  • Managed budgetary planning and financial reporting for multiple properties, maintaining fiscal responsibility.
  • Collaborated with leasing agents to develop market analysis reports, informing rent pricing decisions and adjustments.
  • Oversaw a team of on-site staff members, providing support and guidance in daily operations and customer service initiatives.
  • Partnered with accounting teams to ensure accurate financial reporting across all managed assets.
  • Assisted in the acquisition process for new properties, conducting thorough due diligence investigations before purchase recommendations were made.
  • Enhanced property value through strategic capital improvement projects and regular upkeep.

Prepared [Business Name] annual budget, scheduled expenditures, and collected monthly rent from tenants.

  • Implemented and enforced policies and procedures to maintain properties to highest standards.
  • Monitored and tracked payments and expenses, providing timely and accurate financial reports.

Property Manager

Stonesfair
05.2013 - 06.2018
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
  • Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Managed multiple properties simultaneously, coordinating efficient allocation of resources and streamlining communication channels to maintain high levels of operational excellence.
  • Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
  • Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
  • Coordinated with janitorial and engineering staff on maintenance and upkeep.
  • Coordinated with legal counsel to resolve tenant disputes.
  • Monitored market trends closely, adjusting rental rates accordingly to remain competitive within the regional market landscape.
  • Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
  • Fostered a sense of community among residents through well-planned social events and activities that encouraged interaction amongst neighbors.
  • Provided ongoing training opportunities for staff, promoting professional growth and fostering a cohesive team environment.
  • Negotiated favorable contract terms with vendors, resulting in reduced operating expenses without compromising on service quality.
  • Implemented comprehensive safety protocols to minimize potential risks and ensure the well-being of all residents within the property.
  • Increased revenue with strategic lease renewal negotiations, focusing on tenant retention.
  • Fostered positive relationships with tenants and property owners, leading to high retention rates.

Broker Assistant

AZ A Team
01.2012 - 02.2013
  • Maintained efficient office operations by handling errands and administrative functions.
  • Coordinated appointments to show marketed properties.
  • Developed and maintained list of available properties suited to different needs and budgets for both commercial and industrial use.
  • Enhanced broker-client relationships with timely follow-ups on leads, resulting in higher conversion rates.
  • Expedited property closings by effectively managing timelines and meeting critical deadlines throughout the transaction process.
  • Managed marketing efforts for successful open houses, leading to increased interest and faster sales.
  • Developed engaging marketing materials such as brochures, flyers, and virtual tours that showcased properties'' unique features.
  • Ensured smooth transactions by proactively addressing potential issues or concerns raised during inspections or appraisals.
  • Coordinated schedules and appointments for brokers, ensuring optimal time management and productivity.
  • Assisted brokers in closing deals with thorough research and preparation of required documentation.
  • Enhanced client satisfaction by providing prompt and informative responses to inquiries on available properties.
  • Arranged for inspections and surveys of sold properties.
  • Managed roster of clients to send announcements and information on new properties.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Completed forms, reports, logs, and records to quickly handle all documentation for human resources.

Education

Associate of Applied Science - Vet Tech

PMI
Tucson, AZ

No Degree - Real Estate

Hogan School of Real Estate
Tucson, AZ

Skills

    Property Inspections

    Understanding of lease agreements

    Maintenance Coordination

    Tenant relations

    Customer Service

    Staff Supervision

    Rent collection

    Eviction Process

    Property management experience

    Budgeting and Financial Analysis

    Real Estate Laws

    Budget management skills

    Fair Housing Regulations

Timeline

Senior Property Manager

Equilibrium Properties
06.2018 - 04.2024

Property Manager

Stonesfair
05.2013 - 06.2018

Broker Assistant

AZ A Team
01.2012 - 02.2013

Associate of Applied Science - Vet Tech

PMI

No Degree - Real Estate

Hogan School of Real Estate
Tomisue Barela