Tomme Dawson
Atlanta,GA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
10
10
years of professional experience
Work History
Delivery Station Associate
Amazon
Fairburn, GA
01.2021 - Current
- Demonstrated exceptional efficiency in processing and fulfilling customer orders within tight deadlines at Amazon's delivery station.
- Implemented rigorous quality control measures to ensure accurate and error-free handling of packages and shipments.
- Utilized advanced technology and systems to optimize workflow and enhance productivity in a fast-paced environment.
- Collaborated closely with team members to achieve daily operational targets and exceed customer expectations.
- Maintained a high standard of safety protocols, contributing to a secure and hazard-free work environment.
Customer Service Representative
Staples
Lithia Springs, GA
02.2014 - 04.2019
- Excelled in delivering exceptional customer service and resolving inquiries promptly and professionally.
- Demonstrated strong communication skills to effectively assist customers with product information, orders, and issue resolution.
- Proactively engaged with customers to identify their needs and recommend suitable products or services.
- Achieved consistently high customer satisfaction ratings through attentive listening and problem-solving abilities.
- Adapted quickly to changing situations and maintained composure in high-pressure environments to ensure customer satisfaction.
Education
Associate of Applied Science - Computer Networking
Chattahoochee Technical College
Marietta, GA05-2025
Skills
- Communication
- Time Management
- Problem Solving
- Adaptability
- Conflict Resolution
- Attention to Detail
- Collaboration
- Technical Proficiency
- Active Listening
- Multitasking
- Critical Thinking
- Curiosity
Timeline
Delivery Station Associate
Amazon
01.2021 - Current
Customer Service Representative
Staples
02.2014 - 04.2019
Associate of Applied Science - Computer Networking
Chattahoochee Technical College
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