Tommie Anderson
Grand Rapids,MI
Summary
Dynamic professional with a proven track record at Rishis International Beverage and Edward Jones, enhancing customer satisfaction and streamlining operations. Excelled in CRM and Salesforce, demonstrating exceptional teamwork and a positive attitude. Achieved significant improvements in client service quality and operational efficiency, leveraging creative solutions and logistics organization to exceed performance objectives. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
1
1
year of professional experience
Work History
Employee
Rishis International Beverage
09.2023 - Current
- Operated cash register to record transactions accurately and efficiently.
- Helped customers complete purchases, locate items, and join reward programs.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Maintained effective team member communication.
- Upheld strict regulations for safe alcohol service and food safety.
On Call Branch Office Administrator
Edward Jones
05.2024 - 08.2024
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Maintained friendly and professional customer interactions.
- First person clients see or hear when they visit the branch or call the office. Work with financial advisors to help clients achieve their financial goals.
- Oversee appointment schedules, process deposits and transactions, and ensure the office runs smoothly.
- Update client and prospect data, plan seminars, and execute direct mail programs.
Education
High School Diploma -
Grand Rapids Christian High School
Grand Rapids, Michigan05-2024
Skills
- Friendly, Positive Attitude
- Customer Service
- Teamwork and Collaboration
- CRM and Salesforce proficiency
- Excel spreadsheets
- Creative solutions
- Logistics organization
Accomplishments
Boy Scouts of America - Awarded highest rank of Eagle Scout by the Boy Scouts of America troop 334.
Timeline
On Call Branch Office Administrator
Edward Jones
05.2024 - 08.2024
Employee
Rishis International Beverage
09.2023 - Current
High School Diploma -
Grand Rapids Christian High School
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