Dynamic and detail-oriented professional with extensive experience in housekeeping and customer service at Piggly Wiggly Supermarket. Proven ability to maintain high cleanliness standards and enhance guest relations through effective communication. Skilled in disinfection techniques and team collaboration, consistently delivering exceptional results in fast-paced environments.
Overview
12
12
years of professional experience
Work History
House Keeper
Self
05.2023 - Current
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Substitute Teacher
Kelly Services
01.2018 - 01.2022
Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
Upheld classroom routines to support student environments and maintain consistent schedules.
Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Maintained day-to-day classroom management and discipline to promote learning initiatives.
Heavy Equipment Operator
Birdsong Ag
03.2019 - 02.2021
Operated range of heavy equipment on regular basis with advanced skill.
Operated excavators, bulldozers and dump trucks to transport heavy materials, practicing safety measures.
Demonstrated versatility in skillset by operating multiple types of heavy machinery to accommodate project needs.
Ensured timely project completion with efficient execution of excavation, grading, and site preparation tasks.
Adhered to heavy equipment safety and operation protocols, resulting in minimal complaints or incidents.
Optimized machine performance with regular cleaning, lubrication, and maintenance checks in accordance with manufacturer guidelines.
Increased productivity by operating heavy machinery such as backhoes, bulldozers, and excavators for various construction projects.
Met project demands consistently through careful and consistent operation of heavy equipment.
Chef
The American
08.2017 - 10.2018
Oversaw grill, stove, and oven, and cleaned equipment after every shift.
Checked freezer and refrigerator prior to each shift to verify correct temperatures.
Maintained well-organized mise en place to keep work consistent.
Placed orders to restock items before supplies ran out.
Handled and stored food to eliminate illness and prevent cross-contamination.
Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
Optimized food preparation processes, implementing time-saving techniques without compromising quality.
Trained kitchen staff to perform various preparation tasks under pressure.
Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
Prepared meals from scratch using authentic, popular recipes to generate repeat business.
Cashier
Piggly Wiggly Supermarket
08.2013 - 06.2015
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Assisted customers with returns, refunds and resolving transaction issues.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Stocked, tagged and displayed merchandise as required.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Answered questions about store policies and addressed customer concerns.
Rural Carrier Associate
United States Postal Service, USPS
06.2013 - 05.2014
Demonstrated flexibility in adjusting schedules to accommodate unexpected staff shortages or increased workload demands.
Reduced the occurrence of misdelivered mail by diligently verifying addresses before each dropoff.
Sorted mail according to order of address appearance for easy access in field.
Maintained accurate records of deliveries, undeliverable items, and forwarding addresses for seamless operations.
Signed and received mail with signature requirements upon delivery and loading.
Adapted quickly to changing weather conditions, maintaining professional performance levels in various climates while prioritizing safety precautions at all times.
Enhanced operational efficiency by sorting and organizing mail for efficient delivery routes.
Provided exceptional customer service, addressing concerns and resolving issues promptly.
Handled cash transactions accurately for postage due payments, ensuring proper documentation and timely deposits.