Tommie Delgado
Pueblo, CO,CO
Summary
Detail-oriented professional with experience providing cleaning services. Skilled in using variety of cleaning products and equipment. Possesses excellent organizational and multi-tasking skills and provides excellent customer service.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Night Custodian
Jani King Commercial Cleaning
12.2022 - Current
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Supervised supplies in inventory and submitted reorder requests.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
Assistant Custodian
Pueblo School District 60
09.2018 - 10.2022
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Promoted building security by locking doors and checking for safety hazards.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Customer Service Representative
Missionside (United States Census Bureau 2020)
01.2020 - 10.2020
- Handled customer inquiries and suggestions courteously and professionally.
- Updated account information to maintain customer records.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Customer Service Representative
Express Scripts Mail Order Pharmacy
06.2013 - 04.2019
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Processed customer service orders promptly to increase customer satisfaction.
Education
High School Diploma -
Central High School Pueblo, CO
Pueblo, COSkills
- Ergonomics and Safety Training
- Complex Problem-Solving
- Hazardous Chemical Training
- Ordering Cleaning Supplies
- Exceptional Time Management
- Mobile Devices
- Commercial and Residential Cleaning
- English Language Fluency
- Proper Waste Disposal
- Team Support and Collaboration
- Excellent Written and Oral Communication
- Quality Assurance
- Bloodborne Pathogens
- Customer Service
- Employee Training
Certification
CPR
Timeline
Night Custodian
Jani King Commercial Cleaning
12.2022 - Current
Customer Service Representative
Missionside (United States Census Bureau 2020)
01.2020 - 10.2020
Assistant Custodian
Pueblo School District 60
09.2018 - 10.2022
Customer Service Representative
Express Scripts Mail Order Pharmacy
06.2013 - 04.2019
High School Diploma -
Central High School Pueblo, CO
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