Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tommie Glass

Fort Collins,CO

Summary

Dynamic process server with T&T Proserve, skilled in skip tracing and legal documentation. Proven ability to locate evasive defendants and deliver critical legal documents while ensuring compliance with regulations. Recognized for meticulous record keeping and effective communication, enhancing client satisfaction and operational efficiency.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Process Server

T&T Proserve
Grand Junction, CO
01.2020 - 03.2024
  • Worked closely with law enforcement personnel during high-risk serves when necessary.
  • Utilized a variety of research tools including public records databases, internet search engines and social media networks to obtain pertinent information on potential defendants.
  • Accurately documented all activity related to assigned processes.
  • Assisted attorneys by providing detailed reports regarding attempted service of process activities.
  • Investigated cases to locate defendants who are evading service of process.
  • Performed skip tracing services to identify current address information for defendants in hard-to-serve cases.
  • Served legal documents such as eviction notices, wage garnishments and small claims judgments.
  • Notified clients of successful or unsuccessful service attempts.
  • Delivered summonses, subpoenas, complaints, orders and writs for various courts and agencies.
  • Researched background information on defendants prior to attempting service.
  • Ensured compliance with applicable laws relating to process serving.
  • Organized and tracked service attempts, as well as other process serving activities.
  • Verified addresses prior to attempting service at locations where individuals may be difficult to locate.
  • Maintained records of all served documents in accordance with applicable laws.

Qmap/Caregiver

residence of the grand mesa
Grand Junction, CO
06.2016 - 01.2020
  • Participated in team meetings regarding client progress or concerns raised by family members.
  • Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
  • Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
  • Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
  • Monitored vital signs, including blood pressure, temperature and pulse rate.
  • Assisted elderly clients with activities of daily living, such as bathing, dressing and grooming.
  • Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
  • Respected the rights of each individual client while maintaining confidentiality of all personal information.
  • Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
  • Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
  • Prepared meals according to dietary requirements and assisted with feeding when necessary.
  • Provided emotional support to clients during difficult times.
  • Administered prescribed medications on a timely basis following care plan instructions.
  • Accompanied clients to social events such as movies or plays.
  • Ensured compliance with all applicable laws, regulations and standards governing home health care services.
  • Assisted clients with daily living activities such as bathing, dressing, and grooming.
  • Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
  • Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
  • Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Followed care plan and directions to administer medications.

Merchandiser

Rmsi Retail Merchandising
Grand Junction, CO
03.2012 - 01.2016
  • Maintained a clean and organized work environment at all times.
  • Created merchandising plans based on customer buying habits and trends in the industry.
  • Established processes for tracking damaged goods returns from retail outlets.
  • Generated reports detailing current stock levels, sales figures, markdown information.
  • Set up attractive window displays that encouraged customers to enter the store.
  • Researched new products to determine potential success in assigned stores.
  • Provided training and support for new staff members in regards to merchandising operations.
  • Printed labels and tags for for-sale merchandise.
  • Communicated and coordinated planogram execution with store management.
  • Built product displays and placed appropriate signage for merchandise.
  • Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across various locations.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.

Education

High School Diploma -

Gunnison High
Gunnison, CO
05-1995

Skills

  • Process serving
  • Skip tracing
  • Research methodologies
  • Legal documentation
  • Record keeping
  • Client notification
  • Attention to detail
  • Effective communication
  • Compliance regulations
  • Background investigation

Certification

I have been QMAP ceritfied for over 20+ years

Timeline

Process Server

T&T Proserve
01.2020 - 03.2024

Qmap/Caregiver

residence of the grand mesa
06.2016 - 01.2020

Merchandiser

Rmsi Retail Merchandising
03.2012 - 01.2016

High School Diploma -

Gunnison High

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