Tommie Holt
Dunedin
Summary
Dynamic professional with extensive experience in veterinary care and construction, notably at Dunedin Animal Hospital. Proven ability to enhance client communication and streamline operations, ensuring high-quality service. Skilled in problem-solving and attention to detail, consistently exceeding expectations in fast-paced environments. Committed to delivering compassionate support and maintaining safety standards.
Overview
2024
2024
years of professional experience
2012
2012
years of post-secondary education
Work History
Cabinet Installer
All Wood Cabinets
- Ensured optimal functionality of installed cabinets by meticulously adjusting doors, drawers, and hardware as needed.
- Contributed to a positive team environment by providing support and assistance to fellow installers when needed.
- Troubleshot issues during cabinet installations, implementing solutions swiftly to minimize delays in project timelines.
- Streamlined cabinet installation processes for increased productivity and reduced project completion times.
- Handled complex custom cabinetry installations with exceptional attention-to-detail, resulting in consistently high-quality outcomes that exceeded client expectations.
- Regularly updated clients on project progress, addressing any concerns or inquiries professionally and promptly.
- Assembled and installed furniture and cabinetry.
Veterinary Receptionist
Dunedin Animal Hospital
- Managed multi-line phone system and pleasantly greeted patients.
- Facilitated smooth daily operations by answering incoming calls, directing inquiries, and taking messages for veterinarians as needed.
- Provided compassionate support during difficult situations such as end-of-life decisions or emergency visits, establishing trust with clients.
- Maintained office and waiting room, keeping common areas clean and tidy.
- Assisted veterinarians in providing timely care to patients through effective communication and coordination of services.
- Reduced wait times for clients by promptly checking in patients upon arrival at the clinic.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Entered data from pet records and office visits into computer system.
- Greeted pet parents with warm smile and pleasantly asked for sign-ins upon arrival.
- Maintained current and accurate medical records for patients.
Veterinary Technician
Largo Animal Hospital
- Effectively managed time-sensitive tasks while maintaining high-quality patient care through multitasking abilities during busy shifts at the clinic.
- Assisted in euthanasia procedures with empathy and compassion, providing emotional support to grieving pet owners during difficult times.
- Administered medications and vaccinations to animals under the supervision of a veterinarian, ensuring proper dosage and administration techniques.
- Restrained animals to protect veterinarians from potential harm.
- Conducted diagnostic tests such as blood work, x-rays, and ultrasounds to aid in accurate diagnosis and treatment planning.
- Monitored post-operative recovery processes for surgical patients closely to detect any complications early enough for prompt intervention.
- Prepared surgical instrument packs and drapes for use in sterile environments by processing in autoclave.
- Maintained clean examination rooms, equipment, and kennels to ensure a safe and sanitary environment for both patients and staff members.
- Provided exceptional customer service, addressing client concerns and answering questions about pet health and wellness.
- Collaborated with fellow technicians to create efficient workflows that streamlined daily tasks within the clinic setting.
- Restocked surgical and office supplies to keep all necessary materials easily accessible.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
Construction Superintendent
DWF
08.2021 - 04.2023
Education
Central Sterile Technician Certification -
Southern Crescent Technical College
Griffin, GACore Curriculum
Saint Petersburg College
St. Petersburg, FL 08.2008 - 05.2009
Western Carolina University
Cullowhee, NC 01.2002 - 04.2002
Veterinary Assistant
Penn Foster Career School
Scranton, PA12.2010
Skills
- Safety awareness
- Hand and power tools
- Client communication
- Hand tool use
- Customer service
- Attention to detail
- Telephone etiquette
- Data entry
- Problem-solving skills
- Appointment scheduling
- Administrative skills
- Front office management
- Multitasking and organization
- Phone etiquette
- Customer assistance and interaction
- Punctual and reliable
- Customer and client relations
- Computer proficiency
- Courteous and professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeImportant To Me
Company CultureTimeline
Construction Superintendent
DWF
08.2021 - 04.2023
Core Curriculum
Saint Petersburg College
08.2008 - 05.2009
Western Carolina University
01.2002 - 04.2002
Cabinet Installer
All Wood Cabinets
Veterinary Receptionist
Dunedin Animal Hospital
Veterinary Technician
Largo Animal Hospital
Central Sterile Technician Certification -
Southern Crescent Technical College
Veterinary Assistant
Penn Foster Career School
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