Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Tommie Jackson

Haslet

Summary

Results-driven Senior Supply Chain and Operations Manager with nearly two decades of expertise in optimizing warehouse operations and enhancing customer satisfaction. Proven skills in quality control, vendor management, and resource allocation consistently drive efficiency while reducing costs. Expertise in contract negotiation and profit-loss management supports leveraging extensive experience in dynamic, fast-paced environments. Committed to delivering innovative solutions that align operational strategies with organizational goals.

Overview

20
20
years of professional experience

Work History

Multi-Site Distribution Center Manager

Kellanova
11.2024 - Current
  • Streamlined inventory management processes, enhancing accuracy and reducing discrepancies in stock levels.
  • Improved CPPH 27% by introducing combination loading
  • Implemented advanced warehouse management systems to track shipments and manage order fulfillment effectively.
  • Developed training programs for staff, fostering skill development in new ERP and automation systems.
  • Oversaw compliance with industry regulations, ensuring all operations met safety and quality standards.
  • Awarded Gold Standard DC for 365 days safety incident free
  • Managed capital projects within the distribution center, such as equipment upgrades or expansions, ensuring timely completion without disruption to daily operations.

General Manager

U.S. Auto Force
01.2024 - 11.2024
  • Lead warehouse and driver teams, ensuring OSHA and DOT compliance, achieving zero safety incidents.
  • Boosted inventory accuracy from 89% to 98%, enhancing overall efficiency.
  • Optimized loading and dispatch processes, improving on-time delivery rates from 86% to 97%.
  • Maintains strong vendor relations, optimizing supply chain efficiency.
  • Increased warehouse capacity by 30% through effective consolidation.
  • Leveraged data analytics to optimize routing, cutting delivery times by 20% and improving customer satisfaction.
  • Implemented cross-training programs, increasing team versatility and reducing downtime by 15%.

Distribution and Transportation Manager

Amazon
03.2022 - 01.2024
  • Led team of 110 associates and 6 managers, optimizing warehouse operations and efficiency.
  • Implemented customer-focused initiatives, achieving significant improvements in satisfaction.
  • Managed logistics for heavy items, enhancing delivery times and reducing operational costs.
  • Analyzed business needs, developing solutions that boosted overall warehouse efficiency.
  • Presented performance metrics to senior leadership, consistently meeting and exceeding KPIs.
  • Streamlined inbound and outbound logistics, reducing transit times by 25% and cutting transportation costs by 15%.
  • Developed and implemented a new scheduling system, improving workforce productivity by 20% and minimizing overtime costs.
  • Negotiated vendor contracts, securing a 10% reduction in transportation costs while maintaining high service standards.

Site Procurement Manager

Amazon Fulfillment Center (TPA4)
04.2021 - 03.2022
  • Led procurement and vendor management, overseeing $35M inventory and saving $100K in Q4 2021.
  • Implemented change management strategies, improving purchasing processes and employee adaptation.
  • Conducted cost analyses and set benchmarks, achieving measurable improvements in efficiency.
  • Developed standard procedures for material planners, ensuring supply continuity and optimized inventory.
  • Facilitated contractor demand, managing purchase requisitions and vendor communications.
  • Streamlined procurement processes, leading to a 15% reduction in lead times and improved vendor relationships.
  • Analyzed vendor performance metrics, leading to a 20% improvement in supplier reliability.

Operations Manager

Amazon Air
01.2020 - 04.2021
  • Managed procurement and non-inventory processes, enhancing operational efficiency.
  • Recruited, trained, and developed over 300 associates, fostering a skilled workforce.
  • Established SOP for inbound functions, ensuring streamlined warehouse operations.
  • Contributed to warehouse design, optimizing layout and product flow.
  • Achieved a building record of 117k TPH, demonstrating operational excellence.
  • Led a team of 140 direct reports, ensuring compliance with safety protocols and achieving zero lost-time incidents.
  • Developed new warehouse layout, boosting product flow efficiency by 20%.

Operations Manager

Walmart E-Commerce
10.2017 - 01.2020
  • Directed a team of 6 managers and 90+ staff, driving inbound units per hour from 110.25 to 192.31 over two years.
  • Implemented warehouse improvement systems, enhancing company growth and productivity.
  • Analyzed logistics data to boost efficiency and support loss prevention efforts.
  • Contributed to long-term planning, project status reporting, and change control processes.
  • Led inbound operations, achieving significant efficiency gains and reducing labor costs while maintaining high performance standards.
  • Optimized inventory management systems, decreasing stock discrepancies by 15% and improving order accuracy.
  • Facilitated weekly team meetings to foster communication and address operational challenges, boosting team productivity by 20%.
  • Introduced a real-time tracking system for inbound shipments, enhancing visibility and cutting down delays by 30%.

Logistics Manager

Amazon
09.2014 - 10.2017
  • Negotiated carrier contracts and rates, achieving cost-efficient logistics operations.
  • Managed daily logistics team functions with 100% accuracy, enhancing operational efficiency.
  • Led teams to top Sort Center ranking in 2015 and 2016, demonstrating leadership and strategic planning.
  • Handled inbound and outbound logistics for up to 283,000 packages daily, ensuring timely deliveries.
  • Presented volume projections to optimize headcount planning, improving workforce management.
  • Fostered team cohesion and led cross-functional projects, improving inter-departmental communication and achieving top performance ratings.
  • Implemented cost-saving measures, reducing operational expenses by 10% while maintaining high service levels and customer satisfaction.
  • Conducted data-driven analysis to optimize routing strategies, resulting in a 20% reduction in delivery time and increased customer retention.

Logistics and Dispatch Supervisor

Saddle Creek Transportation
07.2013 - 09.2014
  • Oversaw 200+ daily inbound and outbound loads, ensuring timely and efficient logistics operations.
  • Reduced damage and repair costs through strategic management and preventative maintenance.
  • Led a team of 50+ transportation personnel, fostering a collaborative and productive work environment.
  • Addressed accidents and delays promptly, minimizing additional expenses and disruptions.
  • Built strong relationships with staff, enhancing morale and improving employee retention rates.
  • Analyzed logistics data to identify inefficiencies, leading to a 10% improvement in overall transportation performance.

Logistics Journeyman

United States Air Force
06.2005 - 06.2009
  • Managed $3M in secured property, ensuring zero losses.
  • Processed orders for 100+ bases, enhancing supply chain efficiency and mission readiness.
  • Directed Honor Guard for fallen members, demonstrating leadership and respect in solemn duties.
  • Led a team of 18 Airmen in high-stakes environments, ensuring mission-critical logistics were executed flawlessly under pressure.
  • Implemented new inventory tracking system, reducing processing time for incoming orders by 30%, significantly improving supply chain efficiency.
  • Orchestrated logistics operations across multiple bases, boosting mission readiness by 15% through streamlined processes.
  • Coordinated high-priority supply chain tasks, ensuring timely delivery and preventing mission delays.

Education

B.S. Degree - Psychology and Organizational Leadership

Valdosta State University
12.2013

HS Diploma - undefined

Bartow Senior High School
05.2005

Skills

  • Expense control
  • Vendor Management
  • Contract Negotiation
  • Transportation Management
  • Quality Assurance
  • Quality Control
  • Supply Chain Management
  • Resource Management
  • Warehouse Management Systems
  • 3PL Management
  • First Mile Management
  • Middle Mile Management
  • Last Mile Management
  • Profit Loss Management
  • Claims Management
  • Lean Six Sigma
  • Forecasting
  • Demand Planning
  • Project Management

Awards

Manager the Month (Amazon TPA4 – November 2021), Manager of the Quarter (Walmart Ecommerce MC01: Q3 2019), Air Force Achievement Medal, National Defense Medal, Air Force Good Conduct Medal, Air Force Longevity Medal, 2008 Supply and Logistics Airman of the Month - Scott Air Force Base, 2007 Honor Guard Airman of the Quarter - Ramstein Air Force Base

Timeline

Multi-Site Distribution Center Manager

Kellanova
11.2024 - Current

General Manager

U.S. Auto Force
01.2024 - 11.2024

Distribution and Transportation Manager

Amazon
03.2022 - 01.2024

Site Procurement Manager

Amazon Fulfillment Center (TPA4)
04.2021 - 03.2022

Operations Manager

Amazon Air
01.2020 - 04.2021

Operations Manager

Walmart E-Commerce
10.2017 - 01.2020

Logistics Manager

Amazon
09.2014 - 10.2017

Logistics and Dispatch Supervisor

Saddle Creek Transportation
07.2013 - 09.2014

Logistics Journeyman

United States Air Force
06.2005 - 06.2009

HS Diploma - undefined

Bartow Senior High School

B.S. Degree - Psychology and Organizational Leadership

Valdosta State University

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