TOMMIE PARKER
Hagerstown,MD
Summary
Results-driven professional with expertise in financial analysis and strategic decision-making. Proven ability to implement safety protocols and enhance operational efficiency through effective team leadership and cross-divisional communication.
Overview
1
1
Certification
11
11
years of professional experience
Work History
AREA MANAGER
Wal-Mart
Frederick, MD
09.2024 - 06.2026
- Registered Pharmacy Technician- License # T31860 exp 5/31/2027
- Applied knowledge of financial terminology to enhance strategic decision-making. Possesses knowledge of: relevant financial and business management terminology, metrics, and key performance indicators; drivers of shareholder value; industry-specific trends and best practices in finance; financial challenges due to environmental, industry, and economic factors and impacts on strategy, organizational plans, and stakeholders. To be able to carry out the following responsibilities:
- Understands the drivers of the financial metrics that impact the business and impacts of drivers on business results. Performs analysis based on independent reasoning to draw appropriate conclusions. Analyzes business and financial data and supports the implementation and tracking of business plans that enable the attainment of financial goals. Communicates the results of analyses to diverse audiences. Understands the impact of factors and trends that may affect financial performance.
- Facilitated effective communication among team members to foster collaboration and understanding. Possesses knowledge of: verbal/nonverbal behaviors; application and allocation of business communication styles/techniques in ambiguous and challenging situations; situational awareness; communication channels/mediums; interpersonal skills and universal relationship building. To be able to carry out the following responsibilities: Organizes thoughts and communicates credibly and concisely in an interdivisional/interdepartmental setup. Presents to and influences team members, customers, and clients, conveying complex information clearly and accurately and addressing ambiguity in a constructive manner. Independently assembles and prepares reports/materials/storylines that have a structure and logical flow and are based on relevant, fact-based information. Influences team members and leaders to take action based on sound recommendations. Seeks and provides constructive feedback, anticipates needs/questions, and responds appropriately.
- Implemented safety protocols to ensure a secure working environment. Possesses knowledge of: safety culture requirements; hazard identification and control systems; worker participation in safety requirements; safety education and training. To be able to carry out the following responsibilities: Inspects manufacturing/warehouse working environments for potential safety violations within an assigned area. Determines appropriate actions to take when safety violations are encountered. Utilizes personal protective equipment as required or recommended for staff. Conducts audits and maintains tracking logs on safety equipment. Responds to first aid and accident situations according to standard procedures.
- Monitored project progress through regular updates and meetings. and addressed delays to ensure alignment with planned timelines and milestones. Developed and coordinated work plans, reviewed project schedules, costs, and communications. Monitored teams' adherence to project management methodologies and resolved critical issues by identifying and mitigating potential risks. Created communication plans to establish frequency and detail of status updates.
- Collected and analyzed data to support decision-making. Employed established data collection methods and ensured quality and accuracy of analytical results.
REGIONAL TRANSPORTATION MANAGER
Easterseals DC MD
Hagerstown, MD
03.2021 - 05.2024
- REGIONAL TRANSPORTATION MANAGER | 03/2021 - CurrentEasterseals DC MD VA - Silver Spring, MD
- Oversaw regional transportation operations across service areas, ensuring alignment with organizational goals.
- Coordinated logistics and delivery schedules for efficient service execution.
- Oversaw compliance with safety regulations and transportation guidelines.
- Managed daily account operations to ensure service efficiency.Monitored system performance metrics, proactively identifying potential issues to ensure uninterrupted operations. Assessed software applications to ensure optimal performance used in conjunction with the transportation system. Gathered data and requirements to correctly align equipment to established standards. Planned and completed group projects, working smoothly with others. Maintained updated knowledge through continuing education and advanced training. Collaborated with cross-functional team to define features and build powerful and easy-to-use products and customer-facing workflow tools. Conducted research and analysis of market trends in the transportation industry. Assisted with the development of policies, procedures, and standards for transport operations. Cultivated relationships with vendors, customers, suppliers, and stakeholders to strengthen collaboration and improve service delivery. Evaluated logistics performance metrics to identify improvement areas, implementing strategic enhancements in transportation efficiency. Trained new employees on departmental policies and procedures related to logistics management. Developed workflow processes for operational efficiency and coordinated employee schedules to maintain performance. Conducted interviews, selected candidates and supported hiring processes to maintain staffing levels. Managed overall budgeting for operations, including labor costs and equipment maintenance.
TRANSPORTATION MANAGER
DHL
Winchester, VA
11.2018 - 06.2020
- TRANSPORTATION MANAGER | 11/2018 - 06/2020DHL - Winchester, VA
- Provided expertise to customer and business development teams to enhance operational strategies. Developed and implemented policies and procedures to ensure efficient operations of the transportation department. Managed a team of drivers and warehouse staff to enhance operational efficiency. of drivers, dispatchers, and customer service representatives. Analyzed data to identify trends in order to improve operational efficiency. Negotiated contracts with carriers for cost-effective shipping solutions. Created reports on shipment status, delivery times, cost estimates, and other metrics. Maintained vehicle maintenance schedules to ensure fleet reliability and adherence to safety regulations. Ensured compliance with local, state, federal laws governing the transportation industry. Coordinated training programs for staff on safe driving practices and equipment use to promote safety and compliance.
- Oversaw logistics operations to ensure timely delivery of goods. to maintain efficient logistics and ensure on-time delivery. to ensure timely delivery of goods.
- Coordinated logistics planning to optimize shipment scheduling for domestic and international shipments. to optimize scheduling for shipments across various regions. and scheduling for domestic and international shipments.
- Oversaw a team of drivers and warehouse staff to ensure efficient workflows. of drivers and warehouse staff for efficient workflows.
BRANCH MANAGER 2
Professional Transportation Inc
Hagerstown, MD
05.2017 - 12.2019
- BRANCH MANAGER 2 | 05/2017 - 12/2019Professional Transportation Inc - Hagerstown, MD
- Managed daily operations to streamline branch functionality and support team effectiveness.
- Recruiting, selecting, and retaining a qualified workforceCoordinated staff scheduling, hiring, and training processes to ensure optimal team performance. Guided team members in resolving customer service issues to improve service quality. Implemented internal control procedures to minimize risk exposure and maximize profitability. Resolved escalated customer complaints in a timely manner. Established strong working relationships with external partners such as vendors and suppliers. Compiled reports on operational performance metrics for senior management to inform decision-making.
- Supervised staff to maintain exceptional customer service standards, fostering positive customer experiences. to maintain high customer service standards. to maintain high levels of customer service.
- Developed training programs for new employees to build skills and improve onboarding efficiency.
TRANSPORTATION MANAGER
Dedicated Logistics Inc
Williamsport, MD
04.2015 - 09.2018
- TRANSPORTATION MANAGER | 04/2015 - 09/2018Dedicated Logistics Inc - Williamsport, MD
- Managed daily operations of the account (General Motors) and supervised 80 drivers and operations supervisors.Supervised a team of drivers, dispatchers, and customer service representatives. Generated reports on shipment status, delivery times, cost estimates, and other metrics to inform decision-making. Monitored driver performance and compliance with safety regulations. Coordinated and monitored the receipt, storage, and dispatch of goods within the warehouse. Utilized inventory management software to track stock levels and maintain accurate records. Developed and implemented strategies to optimize workflow processes, enhancing operational efficiency. Trained staff on performance improvement techniques, addressing specific areas for growth and development. Maintained up-to-date knowledge of safety regulations and ensured compliance with them at all times.
- Directed transportation schedules to align with delivery timelines, ensuring timely deliveries.
- Administered logistics operations to streamline delivery processes, optimizing route efficiency.
- Led team members to enhance performance and accountability.
Skills
Area Management expertise
- Business strategy
- Financial analysis
- Project management
- Data collection and analysis
- Safety compliance and training
- Cross-divisional communication
- Team leadership
- Registered pharmacy technician
- Registered Pharmacy Technician- License # T31860 exp 5/31/2027
- Financial Acumen Possesses knowledge of: relevant financial and business management terminology, metrics, and key performance indicators; drivers of shareholder value; industry-specific trends and best practices in finance; financial challenges due to environmental, industry, and economic factors and impacts on strategy, organizational plans, and stakeholders To be able to carry out the following responsibilities:
- Analyzed financial data to identify key metrics impacting business results, supported implementation of business plans, and communicated analysis outcomes to diverse audiences to enhance financial goal attainment Understands the impact of factors and trends that may affect financial performance
- Organized and communicated effectively across divisions, influencing team members, customers, and clients by presenting complex information clearly and addressing ambiguity constructively Developed structured reports based on fact-based information to drive informed decision-making
- Safety Possesses knowledge of: safety culture requirements; hazard identification and control systems; worker participation in safety requirements; safety education and training To be able to carry out the following responsibilities: Inspects manufacturing/warehouse working environments for potential safety violations within an assigned area Determines appropriate actions to take when safety violations are encountered Utilizes personal protective equipment as required or recommended for staff Conducts audits and maintains tracking logs on safety equipment Responds to first aid and accident situations according to standard procedures
- Developed and coordinated project work plans, tracking timelines and milestones, while identifying risks and implementing mitigation strategies to ensure project success
- Data Gathering and Analysis Possesses knowledge of: data collection processes and standards; data analysis techniques; data reporting tools To be able to carry out the following responsibilities: Employs basic data collection and analysis methods and procedures Examines analytical results to ensure the quality and accuracy of data collection
Certification
01/2025 T31860 MD Board of Pharmacy
Timeline
AREA MANAGER
Wal-Mart
09.2024 - 06.2026
REGIONAL TRANSPORTATION MANAGER
Easterseals DC MD
03.2021 - 05.2024
TRANSPORTATION MANAGER
DHL
11.2018 - 06.2020
BRANCH MANAGER 2
Professional Transportation Inc
05.2017 - 12.2019
TRANSPORTATION MANAGER
Dedicated Logistics Inc
04.2015 - 09.2018