Tommie Wells
Chicago,IL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Technician
AT&T
Evanston
02.2022 - 01.2024
- Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
- Tested and calibrated instruments to ensure accuracy and reliability of data.
- Maintained records of repairs, calibrations, and tests performed on equipment.
- Conducted preventive maintenance procedures according to established schedules.
- Diagnosed problems using test equipment such as multimeters, oscilloscopes, signal generators, power supplies.
- Replaced defective components or parts as needed.
- Assembled new systems and sub-systems from drawings and schematics supplied by engineering department.
- Developed detailed reports documenting test results for analysis by engineers.
- Reviewed technical manuals and other documents related to product operation and maintenance requirements.
- Provided technical support services to customers via phone or email communication.
- Analyzed data collected during testing to determine root cause of failure.
- Utilized a variety of hand tools including soldering irons, screwdrivers, pliers, cutters, wire strippers and crimpers.
- Worked closely with engineering teams to develop solutions for difficult problems encountered during testing activities.
Education
High School Diploma -
Noble Street College Prep
Chicago, IL06-2015
Some College (No Degree) - Project Management
Harold Washington Community College
Chicago, ILSkills
- Component Replacement
- Operations Monitoring
- Cost Control
- Machinery calibration
- System Troubleshooting
- Customer Service
- Tech-Savvy
- Workload Management
- Attention to Detail
- Works Well Under Pressure
- Six Sigma Methodologies
- Information tracking
- Project Management
- Multitasking and Organization
- Minor Carpentry
Certification
- White Six Sigma Certificate
- Project Management Essentials Certificate
Timeline
Technician
AT&T
02.2022 - 01.2024
High School Diploma -
Noble Street College Prep
Some College (No Degree) - Project Management
Harold Washington Community College
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