Work Availability
Quote
Summary
Overview
Skills
Work History
Education
Timeline
OperationsManager
Tommie Wesley

Tommie Wesley

Detroit,MI

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Quote

The real test is not whether you avoid this failure, because you won’t. It’s whether you let it harden or shame you into inaction, or whether you learn from it; whether you choose to persevere.
Barack Obama

Summary

Results-oriented professional with a diverse background in management and customer service. Proven to conceptualize, plan and manage successful business operations. Additional experience in customer service in retail banking, parcel delivery service operations and inventory management. Looking to get introduced into the Human Resource or Management fields. Dedicated, well organized, highly communicative and detail-oriented.

Overview

5
5
years of professional experience
1
1
year of post-secondary education

Skills

  • Excellent Interpersonal Communication
  • Good with Numbers
  • Maintaining Work Areas
  • Cash Counting
  • Performance Goals
  • Energetic and Outgoing
  • Customer Service
  • Verbal and Written Communication
  • Cooperative Attitude
  • Customer Needs Assessments
  • Time Management
  • Teamwork and Collaboration

Work History

Flex Associate

Amazon
08.2021 - Current
    • Picked and packed order items.
    • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
    • Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
    • Reviewed order slips, picked products and staged merchandize to be shipped.
    • Maintained effective team member communication.
    • Performed inventory control, such as counting, and stocking merchandise.
    • Consistently lifted materials weighing as much as 25 pounds.
    • Processed and packaged stock items for customer purchases.
    • Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
    • Kept work areas neat, clean and free from debris.

Greeter

Meijer
10.2019 - 01.2021
    • Displayed friendly, outgoing and energetic behavior to create warm, fun atmosphere for guests.
    • Answered customer questions and pointed individuals in right directions.
    • Fielded customer complaints and notified managers.
    • Cleared front entry area of trash and debris and directed customers.
    • Verified receipts of exiting customers to confirm purchases and avoid shrinkage.
    • Greeted customers with smile and provided friendly, knowledgeable service.

Paint Sales Associate

The Home Depot Inc
08.2019 - 02.2020
  • Mixed paint colors to create custom blends, using a paint mixing machine and spatulas.
  • Shared personal recommendations and product knowledge with customers to help determine the correct product for customer DIY projects.
  • Maintained stock shelves by fronting, facing, and straightening products throughout the shift.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Alerted customers of department promotions and sales to increase overall departmental sales.

Concessions

MJR Digital Cinemas
11.2018 - 05.2019
  • Prepared quality products while maintaining proper food safety practices, portion control, and presentation within service goal times.
  • Maintained a clean, organized workspace according to operational standards.
  • Consistently provided friendly service to promote better customer engagement.
  • Responded to customer complaints to help resolve issues.
  • Monitored inventory and notified management of deficiencies or shortages.
  • Handled cash and processed payments, sorting bills and maintaining records of transactions.
  • Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs
  • Worked with team to provide stellar service during busy periods and meet customer demands
  • Communicated with customers to prepare food items and drinks, complying with requests and preferences

Box Office Cashier

MJR Digital Cinemas
11.2018 - 05.2019
  • Greeted over 100 customers per day and determined the best approach to provide optimal service
  • Assisted customers in choosing seats, guiding and recommending options via seating map.
  • Printed tickets, checking the accuracy of date, time, and seat numbers before giving them to customers.
  • Created and maintained reports of sold tickets and payments received.
  • Balanced cash owed against the number of tickets bought and took payment in exchange for ticket sales.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Used POS system to enter orders, process payments, and issue receipts.

Education

Associate of Arts - Business Administration And Management

Macomb Community College
Warren, MI
01.2023 - Current

High School Diploma -

University Preparatory Academy - High School
Detroit, MI
06.2018

Timeline

Associate of Arts - Business Administration And Management

Macomb Community College
01.2023 - Current

Flex Associate

Amazon
08.2021 - Current

Greeter

Meijer
10.2019 - 01.2021

Paint Sales Associate

The Home Depot Inc
08.2019 - 02.2020

Concessions

MJR Digital Cinemas
11.2018 - 05.2019

Box Office Cashier

MJR Digital Cinemas
11.2018 - 05.2019

High School Diploma -

University Preparatory Academy - High School

Similar Profiles

CREATE PROFILE
Tommie Wesley