Tommy Aguirre
Dallas,TX
Summary
Dedicated and highly skilled Service Technician with extensive experience servicing and diagnosing Ford and General Motors vehicles in fast-paced dealership and service environments. Proven expertise in mechanical repairs, electrical diagnostics, preventive maintenance, and manufacturer-compliant service procedures. Recognized for delivering exceptional white-glove customer service by building trust with clients, clearly communicating technical information, and ensuring a seamless service experience from intake to completion. Strong commitment to quality workmanship, safety, efficiency, and customer satisfaction, with a track record of exceeding performance expectations while maintaining the highest professional standards.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Automotive Technician
Frank Kent Caddilac
04.2026 - Current
- echnicuitassisted main-line Technicians perform infamous recall on 6.2L V8 engines , during operation motor become damaged due to crankshaft connecting rod becoming damaged, manufacture defect that leads to engine failure.
- recall work on escalade motors, during recall technician drains OW-20 motor oil, leading to new strain to OW-40 synthetic oil, as well as replacing Oil cap from OW-20 to OW40.
- properly bills correct parts corresponding to vehicle, as well as writing down accurate Tech story, mileage in/out, to help customers with any warranty claims documentation that may occur in future.
- performed following recalls on Cadillac make vehicles, fuel pump module recall, Labor code 9108005, properly viewing warranty line to correctly view make and model to receive Labor op code and warranty claims codes.
- Technician has performed telematic control module reprogramming , by accessing GM SPS services to properly allow communication in vehicles system, service update #N262547330-02
- Coordinated with parts department to determine availability of necessary components.
- Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
- Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
- Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
- Read and followed technical documentation to complete accurate repairs.
- Maintained up-to-date knowledge of automotive industry standards and practices.
- Utilized dealership-specific tools and software for vehicle diagnostics and service tracking.
Automotive Technician
Galleria Chevrolet
01.2026 - 05.2026
- Participated in ongoing training sessions from "General Motors" to enhance skills and knowledge of automotive technology.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes, alignments, fuel induction fluid service, wheel dismounting and balancing, differential services, transmission flushes, cabin /engine/ fuel filters, brake pads, rotors resurfacing, brake fluid flushes, ETC,
- performed recalls on Chevrolet vehicles regarding the following, Fuel pump programming and module replacement recalls on chevrolet 1500 and Tahoe/suburban models
- properly aligns alignment sensors for accurate toe and camber readings, to ensure proper alignment service, as well as resetting steering wheel angle on modern makes and models.
- tested electrical components to properly pinpoint any faulty components or faults , to properly diagnose customer electrical concerns.
- performed vehicle emission tests , verifying vehicle is currently up to date with any local county emissions,
- performed services on Pre Delivery Vehicles, ensuring properly fluid levels, no dents to vehicle upon arrival, reviewing battery life, equipping vehicle with proper wheels/ wheel locks/ interior floor mats. suspension check as well for any leaks or damaged components.
- Upheld high safety standards in the workplace by following proper protocols when handling hazardous materials and utilizing protective gear as needed.
- Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
- Enhanced customer satisfaction by providing timely and accurate repair estimates for various automotive issues.
Quick-Lane Technician
Planet Ford 635
08.2025 - 11.2025
- Communicated effectively with customers and service advisors regarding service recommendations and vehicle care tips.
- Adapted quickly to new tools and technologies, enhancing overall technical proficiency in vehicle maintenance tasks.
- Completed multiple tasks simultaneously while ensuring accuracy, resulting in increased overall shop efficiency.
- Investigated customer complaints to identify cause of malfunctions.
- viewed Ford service information to properly bill and equip correct oil filters, and correct (approximate) fluid capacity's to gas/diesel applications.
- performed time interval services such as, fuel filter replacements , tune-ups, brake pads and rotors resurfacing.
- performed warranty work on Ford fleet vehicles , requiring special equipment to perform certain services.
Express-Lane Technician
Lone Star Toyota of Lewisville
05.2025 - 08.2025
- Built teamwork and communication skills , working and informing crew of three Technicians on how what to do on customer vehicle, and what to approach when a problem may arise during any service on a vehicle.
- during service, Technician records a video for customer, reviewing tire tread, brake life, suspension components concerns, and any recommendations the tech may have in regards with customer's vehicle during the service visit.
- before completing a vehicle, Technician properly torques wheels to manufacture spec to ensure operation of wheel being able to handle road force.
- properly setup vehicle lift points, also regarding side trim to ensure no damage to vehicle during lifting operation
- Equipped proper protective equipment to prevent any injury's or burns to self and others in surroundings.
- Responsibility of Technicians to keep customers Vehicle cleanslly in the interior and exterior, leaving now trace of substances that customer may notice.
- Monitored lane performance, identifying issues and implementing timely solutions.
- Collaborated with team members to streamline processes and improve operational efficiency.
- Enhanced customer satisfaction by providing timely and accurate lane maintenance services.
- Stayed up-to-date on industry best practices and technology advancements, applying knowledge gained to improve overall operations at the facility.
Education
Associate of Applied Science - Automotive , Ev
Universal Technical Institute
Dallas, TX06.2026
Skills
Verbal and written communication
Changing tires
Attention to detail
Engine repair
Safety awareness
Problem-solving
Changing oil
Valid Driver's license
Hand and power tools
Time management
Brake systems understanding
Preventive Maintenance
Replacing parts
Troubleshooting skills
Parts replacement
Fluid exchanges
Customer service
Brake systems
Inspecting vehicles
Steering systems
Tire services
Suspension systems
Vehicle inspection
Alignments experience
System repairs
Transmissions
Fuel systems
Exhaust systems
Team collaboration
Preventive maintenance services
Coolant system control
Installing equipment
Electrical failure repairs
Heavy lifting
Battery services
Replacing filters
Engine rebuilds
Vehicle inspections
Heating and air conditioning
Drivetrain repair
Automotive electronics
Drivetrain and axle installation
Customer relations
Wheel alignments
Electrical experience
Emissions control
Rebuilding engines
Flexible schedule
Physical stamina
Estimating work
Electrical systems
Work Planning and Prioritization
Quality assurance
Operating air compressors
Quality assurance inspections
Maintenance scheduling
Hazardous waste management
Repair quotes
Bay management
Scheduled services
Detailing services
Relationship building
Oil change services
Safety protocols and procedures
Verbal and written communication
Certification
- Acquired Texas State certification on commercial vehicles.
Additional Information
Technician has own tools in job specifics such as
Preventative Maintenance,
General ratchets and wrenches
Fluid discharge tools
diagnostic snap- on scan tool
Power tools,
Torque wrench
Serpentine belt tools
Electrical wire tools, conductive and non conductive
Testing tools for electrical and mechanical
Mobile solutions tool box, incase needing to work in diffrient area for a specific time.
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Automotive Technician
Frank Kent Caddilac
04.2026 - Current
Automotive Technician
Galleria Chevrolet
01.2026 - 05.2026
Quick-Lane Technician
Planet Ford 635
08.2025 - 11.2025
Express-Lane Technician
Lone Star Toyota of Lewisville
05.2025 - 08.2025
Associate of Applied Science - Automotive , Ev
Universal Technical Institute