Tommy Ayabaca
Flushing
Summary
Results-driven professional with a proven ability to adapt to diverse environments and challenges. Committed to leveraging skills to achieve organizational goals while pursuing continuous career development. Demonstrated success in delivering results under pressure and contributing to team objectives.
Overview
5
5
years of professional experience
Work History
Infantryman
US Army National Guard
Farmingdale
03.2024 - Current
- Excelled in problem-solving and decision-making to ensure efficient task execution under pressure.
- Demonstrated strong teamwork and communication skills to achieve objectives in fast-paced environments.
- Managed equipment maintenance to guarantee functionality and readiness, showcasing attention to detail.
- Displayed reliability and dedication in completing assignments while supporting team efforts.
Cashier Team Lead
Grubbs
New York
01.2023 - 02.2024
- Supervised a team of 2-3 cashiers, ensuring adherence to company policies, and delivering exceptional customer service
- Managed cash registers and balanced daily sales of up to $2000+ ensuring 100% accuracy in cash handling and accounting processes.
- Maintained accurate records of all transactions, ensuring compliance with company policies and procedures.
- Assisted with training new cashiers and customer service team members to increase speed of onboarding.
Life Insurance Agent
Primerica
Corona
01.2022 - 08.2022
- Educated families and individuals on financial planning, focusing on life insurance and retirement strategies.
- Customized insurance programs to mitigate diverse financial risks.
- Simplified complex financial concepts, empowering clients to make informed decisions about their financial futures.
- Guided clients through account setup and management on the company website, ensuring a seamless, user-friendly experience.
- Fostered trust and established long-term client relationships, driving high satisfaction and retention rates.
Receptionist
Sool Real Estate
Elmhurst
04.2020 - 12.2021
- Handled a high-volume, multi-line telephone system, averaging 25 calls daily, with accurate routing.
- Maintained organized records of visitor requests and incoming calls for efficient tracking.
- Delivered clear messages to staff, ensuring timely communication with documented call-back information.
- Exhibited strong customer service skills by efficiently addressing inquiries and resolving issues.
Education
Associate of Arts - Business Administration
LaGuardia Community College
Long Island City, NY06-2025
Skills
- Financial analysis
- Customer service
- Team building
- Data entry
- Time management
- Project management
- Equipment maintenance
- Multitasking Abilities
Languages
Spanish
Native/ Bilingual
Affiliations
- Manage a dropshipping business and engage in day trading to build passive income streams.
Timeline
Infantryman
US Army National Guard
03.2024 - Current
Cashier Team Lead
Grubbs
01.2023 - 02.2024
Life Insurance Agent
Primerica
01.2022 - 08.2022
Receptionist
Sool Real Estate
04.2020 - 12.2021
Associate of Arts - Business Administration
LaGuardia Community College
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