Tommy Benton
Lake Butler,FL
Summary
Versatile and results-driven professional with experience in office management and project coordination, notably with the Florida Department of Corrections. Excelled in streamlining office operations and enhancing workflow efficiency, demonstrating exceptional organizational and interpersonal skills. Proven track record in reducing document errors and fostering interdepartmental cooperation, achieving faster project completion rates.
Experienced with comprehensive clerical duties and administrative support. Utilizes organizational skills to maintain smooth office operations and ensure accurate record-keeping. Knowledge of team collaboration and task prioritization to achieve seamless workflow and productivity.
Detail-oriented Senior Clerk adept at managing multiple simultaneous tasks with minimal direction. Resilient and organized professional with excellent communication and interpersonal abilities. Liaises with colleagues and builds rapport with customers to maximize satisfaction.
Experienced Clerk with exceptional abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision.
Overview
38
38
years of professional experience
Work History
Senior Clerk (Classification)
Florida Department Of Corrections
03.2024 - Current
- Organized and maintained filing systems for easy access to important documents.
- Prioritized workload effectively managing multiple tasks at once maintaining focus under pressure while meeting deadlines consistently.
- Managed incoming correspondence, (mail, inmate requests and also inmate grievances as the back up grievance coordinator), ensuring proper distribution and timely response from appropriate personnel.
- Set up meetings and organized supporting materials.
- Reduced errors in document handling by implementing a thorough review process before submission or distribution.
- Improved office efficiency by streamlining filing systems and organizing essential documents.
- Placed supply orders and restocked office items.
- Provided administrative support for senior leadership during critical decision-making processes or high-profile projects and events, (most recently, the complete coordinated and completed the preparations for the Re-Entry Simulator @ Baker Re-Entry).
- Worked with upper management to complete complex projects on tight budgets within specific timelines.
- Facilitated interdepartmental cooperation improving overall workflow coordination resulting in faster completion of projects/tasks. This is imperative during times when the Emergency Operations Center is activated.
Parts Delivery Driver
Auto Zone
10.2018 - 04.2019
- Kept records of pickups and deliveries and obtained necessary signatures and receipts.
- Developed strong relationships with customers by providing professional and courteous service during deliveries.
- Demonstrated excellent time-management skills by consistently meeting or exceeding delivery deadlines.
- Safely navigated challenging road conditions and traffic patterns, minimizing delays in part deliveries.
- Increased customer satisfaction by ensuring timely and accurate parts delivery to various locations.
- Collaborated with warehouse staff to ensure proper packaging and loading of parts for efficient delivery.
- Determined parts needed by analyzing information and descriptions provided by customer.
- Maintained a clean driving record while adhering to all federal, state, and local transportation regulations.
- Checked parts computer for stock items and initiated special orders.
- Pulled parts off store shelves to fill customer orders.
- Fostered a safe work environment by adhering to all company safety guidelines and reporting any observed hazards or violations.
Correctional Officer/Sergeant/Lieutenant
Florida Department Of Corrections
04.1987 - 02.2018
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Escorted inmates to and from cells, court, hospitals, and medical appointments.
- Conducted routine and emergency head counts.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
- Tracked inmates through head counts, visitor logs, and scheduled activities.
- Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
- Improved communication between staff members by participating in daily briefings and sharing critical information about inmate activities.
- Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
- Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
- Conducted efficient inmate transfers, adhering to strict security protocols while maintaining order and control throughout the process.
- Monitored visitation sessions to ensure compliance with established guidelines and maintain facility security.
- Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
- Received and accounted for personal possessions and determined inmate work assignments.
- Supported the re-entry process for inmates by connecting them with appropriate resources, such as job training programs and community-based services.
- Monitored surveillance equipment to detect and prevent unauthorized activities.
- Enhanced facility safety (as EHSO) by conducting regular and thorough cell inspections.
- Responded to emergency situations and de-escalated hostile confrontations.
- Facilitated effective emergency response drills, preparing staff for potential crises.
Skills
- Scheduling and planning
- Office administration
- Office management
- File management
- Paperwork processing
- Administrative support
- Project management
- Mail handling
- Appointment setting
- Report preparation
Additional Information
Throughout my previous career with the Department of Corrections, I was assigned to many different positions, daily tasks and projects. These include, the positions of Property Room Supervisor, EHSO, Administrative Lieutenant, Outside Grounds Lieutenant, which included all outside work squads, farm program and the K9 tracking program supervisor. I was also tasked with maintaining Institutional Emergency Plans, institutional Procedure Manuals, Security Post Orders, coordinating assistance with, and often supervising the Institutional Emergency Operations Center. I maintained a great rapport with staff as well as supervisors, and outside agencies.
Timeline
Senior Clerk (Classification)
Florida Department Of Corrections
03.2024 - Current
Parts Delivery Driver
Auto Zone
10.2018 - 04.2019
Correctional Officer/Sergeant/Lieutenant
Florida Department Of Corrections
04.1987 - 02.2018
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